Restaurant Manager - Super Duper Burgers

Why Back of the House Inc. - Super Duper?

Born and bred in the Bay Area, Super Duper Burgers is locally owned, community fueled, and obsessed with quality. From our first neighborhood shop to 20+ locations across Northern California, we bring together fresh, locally sourced ingredients, slow-food values, and genuine Bay Area hospitality.

We’re building more than the Bay's best burgers here: we’re building a place where people, community, and great food come together.

Super Duper Burgers - Los Gatos and San Jose locations are hiring!

What We’re Looking For

Applicants should be

• Super SMILE!
• Super Friendly!
• Super Clean!
• Super Helpful!

Position Accountabilities

• Guest Experience – Ensure friendly, efficient, and consistent service during all shifts
• People & Culture – Support hiring, training, coaching, and retention of hourly team members
• Operations Excellence – Execute strong FOH and BOH standards, food quality, cleanliness, and shift-level compliance
• Financial Performance – Support labor management, controllable costs, and revenue-driving initiatives
• Compliance – Uphold company standards, food safety practices, health department standards, and California labor laws

Key Responsibilities (in addition to Position Accountabilities)

• Lead shifts with professionalism and strong floor presence
• Support hiring, training, and development of hourly team members
• Execute scheduling directives and monitor shift-level labor efficiency
• Ensure service, food quality, and cleanliness standards are consistently met
• Resolve guest concerns and support daily operational execution
• Partner with the General Manager to review performance metrics and drive improvement

Experience

• Minimum of two years experience in fast-casual, QSR, or high-volume restaurants
• Able to work a management schedule
• Understanding of hospitality-driven service models
• Experience leading teams through busy service periods
• Working knowledge of labor management, food safety, and compliance
• Demonstrated ability to coach and support team development

Certifications

• Must be ServSafe Certified
• Current ABC Responsible Service of Alcohol certification

Physical Job Requirements

The ideal candidate must be able to perform all physical requirements of the role, with or without reasonable accommodation, including:

• Must be able to remain in a stationary position 80% of the time.
• You will be required to frequently lift and move boxes, tables, umbrellas, chairs, and other items weighing up to 50 lbs. for various needs of the restaurant.
• All locations have patios, and it is required that you work in outdoor weather conditions to take care of guests and maintain the patio area.
• You may be exposed to hot kitchen areas and walk-in refrigerators or freezers

Compensation & Benefits

• Competitive Salary/Pay and bonus aligned with role and experience
• 401 (k)GO Retirement Savings Plan
• We cover 100% of Health Insurance & Dental for this position
• Dining Privileges at 9 of San Francisco's Best Restaurants
• $1,000 Manager Referral Bonus (Applies to all 15 Restaurants in the group!)
• Employee Portal with access to digital pay-stubs, W2, and your insurance information
• Group gym membership rates
• Transportation and Commuter Benefits
• Paid Vacation
• Dedicated Career Development
• On-Demand Pay

Pursuant to the San Francisco Fair Chance Ordinance, qualified applicants with arrest and conviction records will be considered for employment.

Job Types: Full-time, Part-time

Pay: $65,000.00 - $72,000.00 per year

Benefits

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance

People with a criminal record are encouraged to apply

Work Location: In person