Business Process and Application Analyst

Business Process and Application Analyst

R-0002909

Kansas City CampusJoplin Campus

Job Type

Staff

Job Description

The Business Process and Application Analyst serves as a strategic

partner to the business, driving the end-to-end resolution of

operational and technology-related challenges through the

configuration, optimization, and support of Workday. This role is

responsible for identifying, analyzing, prioritizing, and leading

the delivery of solutions for business process and system issues,

serving as a project lead by coordinating cross-functional

stakeholders from problem identification through implementation,

adoption, and ongoing improvement. The position provides business

process expertise, system strategy, governance, and operational

leadership to ensure Workday solutions align with business

objectives and evolving organizational needs.

Essential Duties and Responsibilities

• Cultivate partnerships with business units to research optimal

solutions and address concerns relating to business processes,

reporting, and data integrity

• Develop and modify reports, metrics and dashboards for

management and business partners, in addition to providing

analytical insight to stakeholders

• Participate and lead recurring meetings with project teams to

discuss progress and issues to be resolved

• Own the end-to-end resolution of complex problems by

identifying root causes, resolving process deficiencies and

unexpected results, and driving solution design and implementation

to meet business and operational requirements

• Provide subject matter expertise on key business process

decisions, business requirements and functional specifications,

developing testing strategies, conducting acceptance testing and

implementing solutions

• Evaluate functionalities of Workday that may not be activated

today and recommend solutions that meet business needs while

fitting into overall operating strategies

• Research, recommend, and communicate system related releases,

upgrades and enhancements

• Monitor business processes, establish and maintain a record of

departmental procedures, and analyze monthly reports to measure

risk and maintain governance

• Ensure that all systems and proposals meet, or exceed,

regulatory compliance, University policies and standards

Qualifications

• Bachelor