Salesforce & Data Systems Specialist

Enroll Indy is a nonprofit organization focused on streamlining the school enrollment process for all Indianapolis Public Schools and most charter schools in Indianapolis. Our mission is to help families choose schools that meet their children’s needs by providing a one-stop enrollment system with school information that is relevant and easy to understand.

We believe that all students deserve to go to a great school that meets their unique needs, and we make this process easier and more equitable for families. Employees of Enroll Indy are part of a small team making a big impact on families across the city.

The Salesforce & Data Systems Specialist role is a full-time, Monday-Friday, salaried position with generous PTO and benefits such as medical, dental, and vision coverage, in addition to a 401k plan and optional life insurance plan. The salary range is $45,000 - $55,000 annually, depending on experience. The position is considered hybrid/remote.

This role works virtually with an Enroll Indy-provided computer, hotspot, and $50 off internet/phone services each month. Occasional attendance for in-person meetings or school enrollment events may be required.

Key Responsibilities

• Assist the Salesforce and Data Systems Manager with day-to-day system management, data analysis, Salesforce solutions, automation, and other process improvements.
• Leverage a range of technical systems including, but not limited to, Salesforce, Excel, AWS, and platforms supporting the school matching algorithm to maintain, optimize, and enhance Enroll Indy’s enrollment infrastructure.
• Support training of school leaders and families on how to use Enroll Indy systems.
• Create school-level Salesforce dashboards to improve school user experience.
• Support Salesforce and Data Systems Manager on developing data analyses specific to enrollment policy initiatives.
• Develop and run system-level reports with basic data on Unified Enrollment results, including family participation rates and percentage matched to top choice.
• Assist with answering calls made to the Enroll Indy enrollment hotline during busy seasons.
• Perform other related duties as assigned by the Salesforce and Data Systems Manager and/or Executive Director.

Preferred Knowledge, Skills, and Abilities

• Bachelor’s degree required
• Advanced proficiency in Microsoft Excel, with experience cleaning, analyzing, managing, and processing large data sets using complex functions
• Strong analytical, problem-solving, and quantitative skills
• Ability to synthesize complex data into clear, concise written and verbal communication
• Comfortable working in a fast-paced environment, delivering accurate data and timely resolutions
• Curious, investigative, and solutions-oriented
• Self-motivated with strong prioritization and time management skills
• Exceptional customer service and collaboration skills
• Demonstrated commitment to equity and efficiency in family-facing systems
• Knowledge of Indianapolis' education landscape is a plus
• Bilingual in English and Spanish preferred

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education

• Bachelor's (Required)

Ability to Commute

• Indianapolis, IN 46203 (Required)

Work Location: Hybrid remote in Indianapolis, IN 46203