Account Manager EMEA (UK preferred)

Oasis Corporate Housing seeks energetic, outgoing individuals who want to work in a fun, fast-paced environment, facilitating superior guest experiences. This is a full-time home-office-based position from the team member's remote home office (all home office furniture and equipment will be provided).

Roles and Responsibilities

First Priority

• Receive and qualify client requests for serviced apartment needs predominantly within your designated region, but also for other international regions when needed.
• Identify the best serviced apartment options available, negotiate with suppliers, and confirm availabilities, amenities, packages, and pricing
• Create client proposals for each inquiry
• Create and remit the required booking documentation to the Oasis operations and accounts department
• Conduct guest "touch-point" calls and/or emails to ensure a positive guest experience
• Participate in the After-hours maintenance emergency "on-call" rotation

Second Priority

• Assist with misc. special projects
• Assist with customer service-related calls and/or emails, and resolve any issues reported in an immediate and timely manner

Qualifications

A minimum of 4 years of business-to-business account management and support. A University degree is preferred but not necessary.

Specific Job Knowledge and Ability

• High degree of self-discipline and accountability to excel while working from home
• Exceptional independent problem-solving skills
• Extremely well-organized working style
• Excellent telephone skills and manner; ability to interact, in a friendly and professional manner, with fellow employees and clients of the company via phone and in person.
• Ability to thrive in an ultra-fast-paced environment
• Ability to use Microsoft WORD, Excel, and PowerPoint
• Ability to communicate clear, concise, and kind manner, via email and phone.

Compensation

As an independent contractor, any taxes, benefits, social charges, or other required charges are the responsibility of the independent contractor.

• Please send resume to beckie@staywithoasis.com

Salary: GBP 36000 - 60000 per year

Experience: 3 years required