Sales & Operations Executive

Sales & Operations Executive – Liverpool Salary £30,000-£36,000

Looking for a driven Sales and Operations Executive to join an expanding team in Liverpool. This is a fantastic opportunity for someone with a strong background in freight forwarding—especially LCL—who is passionate about business development and providing excellent customer service.

Key Responsibilities

• Proactively acquire new business through outbound calls, emails, and client visits.
• Build tailored freight solutions to meet customer needs.
• Prepare and negotiate competitive quotes and contracts.
• Monitor market trends and maintain a healthy sales pipeline.
• Represent the company at trade events and assist the UK Sales Manager on joint customer calls.
• Support shipment coordination, tracking, and status updates.
• Step in to manage operations during busy periods or team absences.
• Prepare shipping documentation and liaise with overseas agents and carriers.
• Resolve customer queries and maintain high service standards.

Ideal Candidate

• Commercial: Strong sales ability, market awareness, and a customer-focused mindset.
• Operational: Solid understanding of freight forwarding, keen eye for detail, and ability to troubleshoot.
• Interpersonal: Excellent communication skills, adaptable team player, and well-organised.
• Personal: Resilient, proactive, flexible, and professional in all interactions.
• Proven experience in freight forwarding or shipping, with a focus on LCL.
• Good knowledge of international logistics, Incoterms, and global trade.
• Strong customer service, multitasking, and IT skills.
• Highly organised, detail-oriented, and able to manage workload independently.
• Familiarity with ocean carriers and working with overseas partners/agents.

Monday – Friday 37.5 hours a week

Salary £30,000-£36,000 Plus yearly bonus

Excellent benefits package

Please apply with your CV!!

#J-18808-Ljbffr

Salary: GBP 30000 - 36000 per year

Experience: 3 years required