Senior Account Manager

Better places, thriving communities.

Join Mitie – the future of high performing places.

ROLE: Senior Account Manager

HOURS: Monday to Friday, 40 hours

LOCATION: Liverpool, Warrington, Chester, Crewe, Wirral, Ellesmere Port, St Helens

At Marlowe (a Part of Mitie) our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day.

Mitie are recruiting for an established and driven Senior Account Manager to manage key regional customer accounts, developing new business opportunities, and delivering tailored water treatment and hygiene solutions that ensure compliance, safety, and sustainability for our clients.

This is a field based with regular travel to group locations to act as the primary point of contact for assigned customers, responsible for driving growth, retention, and satisfaction across your portfolio.

Role Responsibilities

• Manage and develop customer relationships to ensure safe, efficient and compliant management of their water requirements,
• Identify and develop sales opportunities with existing customers and prospects,
• Conduct regular client/contract review meetings and contract audits, ensuring all records are completed accurately and in a timely manner,
• Actively participate in sales team meetings, accurately reporting on sales activity and sales pipeline,
• Manage contract renewals in a timely manner, ensuring that contracts are compliant and profitable,

What We Are Looking For

• Proven success in managing complex client portfolios and achieving sales targets,
• Suitable Water Treatment and Water Hygiene technical knowledge,
• Technical and Sales knowledge,
• Client management / building relationships experience,
• Full UK License,

What's in it for you?

• Exposure to a wide range of projects and commercial activities,
• Progression and development opportunities,
• Competitive salary and commission scheme,

There's a place for you at Mitie, join us today!

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Jessica Mercel at jess.mercel@mitie.com.

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

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