Account Executive - B2B SaaS

Account Executive — B2B SaaS in Martech

Location: Downtown Montreal | Type: Full-time, Permanent Compensation: CA$50,000–up to CA$100,000+ for consistent performers

The Role

Kangaroo is the customer marketing and segmentation platform for commerce with a tighter focus on the merchant relationship and a loyalty-native data layer that no competitor can match.

As an Account Executive, you'll own the full sales cycle for SMB and mid-market merchants — retail, eCommerce and hospitality brands — from first touch to close. You'll blend inbound speed-to-lead with structured outbound prospecting, using AI-assisted workflows and intent signals to find buyers who are ready to move.

If you're a consultative closer who gets energized by pipeline ownership and loves selling a product that genuinely moves the needle for customers, this is your seat.

What You'll Do

• Run a full-cycle sales motion across inbound leads and self-sourced outbound — with the support of AI-powered prospecting and sequencing tools
• Use trigger-event signals (new store openings, funding rounds, platform migrations, competitive churn indicators) to prioritize your outbound attack surface
• Lead discovery and demo conversations that connect Kangaroo's segmentation and marketing automation capabilities to each prospect's specific growth goals
• Build and manage a healthy pipeline across CRM — tracking activity, velocity, and risk with discipline
• Partner with Marketing on campaign feedback, and with Customer Success on handoffs that set accounts up for rapid activation
• Represent the voice of the buyer internally — your deal insights shape roadmap, messaging, and positioning
• Hit and exceed monthly and quarterly quota; top performers reach six figures inside the first full year.

Who You Are

• You have 3–5 years of full-cycle SaaS sales experience, ideally in martech, commerce tech, or CRM/loyalty adjacent categories
• You're a builder, not a passenger — you don't wait for inbound to fill your pipeline
• You run tight discovery, know how to multi-thread, and close without discounting
• You're already using AI in your sales workflow — for research, outreach, prep, or follow-up — and you're curious about what's coming next
• You communicate with clarity in English (written and verbal) and can hold your own on a complex platform demo
• You're coachable, data-literate, and hold yourself accountable to the numbers
• You're camera-ready and client-facing by nature — polished, professional, great demeanour on Zoom, and comfortable representing the brand in every interaction.

Required Skills & Experience

• 3–5 years in SaaS or software solution sales, full-cycle
• Proven ability to self-source pipeline through outbound
• Strong consultative discovery and demo skills
• Comfort selling to business owners, marketers, CMOs and ops leads simultaneously
• Experience with CRM hygiene and pipeline management
• Excellent written and verbal communication in English is required. Fluency in French or Spanish is a significant asset — we actively serve markets where both languages open doors, and bilingual or trilingual candidates will stand out.

Tool Proficiency

• CRM: HubSpot (preferred) or Salesforce
• Sequencing / Outbound: Apollo, Outreach, or equivalent
• AI Tools: Claude, ChatGPT, or similar for research, outreach drafting, and call prep
• Call Intelligence: Gong or Chorus (nice to have)
• Commerce Context: Familiarity with Lightspeed, Shopify, WooCommerce, Big Commerce or other POS/retail environments
• Communication: Zoom, Google Meet, Teams
• Productivity: Google Workspace

Nice to Have

• Experience selling to the Retail, eCommerce and hospitality verticals
• Familiarity with email marketing platforms (Klaviyo, Mailchimp, etc.)
• Understanding of loyalty, CRM, or customer marketing concepts

Compensation & Benefits

• Competitive base salary with uncapped commission
• Generous paid time off
• Extended health care, dental, disability, and life insurance
• A team that's genuinely building something — not just selling it
• Generous prizes for committed top performers

About Kangaroo Rewards

Founded in Montreal in 2012, Kangaroo is a customer marketing and segmentation platform trusted by thousands of merchants around the globe. We help brands turn transaction data into personalized marketing — automating campaigns, segmenting audiences with precision, and driving repeat revenue for retailers, eCommerce and hospitality operators.

Our platform integrates natively with Lightspeed, Shopify, WooCommerce, Klaviyo, and many more. We're not a point solution — we're the customer intelligence layer that makes every other tool work harder.

Job Type: Full-time

Pay: $50,000.00-$100,000.00 per year

Benefits

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Wellness program

Work Location: Hybrid remote in Montréal, QC