Senior Product Owner

What is Equisoft? Equisoft is a global provider of digital solutions for insurance and investment, recognized by more than 250 of the world's leading financial institutions.

We offer a comprehensive ecosystem of scalable solutions that help our customers meet all the challenges brought about by this era of digital transformation, thanks to our business needs-driven approach, our industry knowledge, our cutting-edge technologies and our experts.

With its business-driven approach, in-depth industry knowledge, cutting-edge technologies and multicultural team of experts based in North America, the Caribbean, Latin America, Europe, Africa, Asia and Australia, Equisoft helps its customers meet the challenges of this era of digital transformation.

Why choose Equisoft? With over 950 employees, we're a stable organization that offers opportunities for advancement and fosters a stimulating environment. If that's not enough, take a look at the other benefits below:

• Place of employment: Canada (Montréal)
• You are working hybrid in a collaborative workspace
• Permanent Full-time Position
• Benefits from day 1: Medical, Dental, Pension, Telemedicine Program, Employee Assistance Program, etc.
• Flexible working hours
• Number of hours per week: 40
• Educational support (LinkedIn Learning, LOMA courses and Equisoft University)

Role: The Senior Product Owner serves as the bridge between business stakeholders and development teams, ensuring that product solutions align with customer needs and business objectives. This role involves collaborating closely with Solution Architects, Development teams, and key stakeholders throughout the product development lifecycle.

Below you will find a brief description of the products expected to be offered as part of the digital insurance platform:

Equisoft /Manage is a cloud SaaS Policy Administration System designed to offer a comprehensive suite of features that streamline insurance operations, providing a seamless experience for both insurance providers and their clients. Our platform allows insurance providers to reduce hosting and support costs, stellar speed-to-market, leverage state-of-the-art integration while stay secure & compliant.

Our platform also provides advanced analytics and reporting tools that provide insights into customer behavior, allowing insurance providers to tailor their services to their clients’ needs.

Equisoft /amplify Case Management is a horizontal case management application with pre-integrated agentic AI and a growing library of templates for Claims, Underwriting, CSR and other lines. It gives carriers one platform, one customer experience, and one integration layer to compose AI-driven workflows across their back-office operations — without stitching together vertically specialized point solutions.

Your Day with Equisoft

• Work closely with Product Management to create and maintain a product backlog according to business value or ROI.
• Create the needed JIRA stories with detailed acceptance criteria for the sprint and partner with the Technical Architect and Delivery Lead to confirm logical task breakdown and other details.
• Monitor and analyze product performance metrics to inform future development priorities.
• Own the end-to-end product backlog and contribute to multi-quarter roadmap planning in partnership with Product Management
• Research and analyze the market, user personas, and roadmap for the product.
• Consolidate and synthesize existing documentation and requirements into a viable design.
• Gather input from various stakeholders and translate into business requirements and/or user stories.
• Act as owner of the development of detailed business, functional and non-functional requirements documentation.
• Lead refinement sessions with the Development Technical Lead and Product Manager to define next sprint priorities and scope
• Conduct product demonstrations for internal and external stakeholders
• Serve as the primary customer liaison for roadmap communications, scope discussions, and progress updates, while balancing competing priorities and maintaining clear communication across all organizational levels

Requirements

Technical

• Bachelor's Degree or equivalent professional experience
• Solid knowledge of the life insurance sector and back-office operations (policy administration, claims, case management)
• 5+ years in a Product Owner or Product Manager
• Experience must be in a B2B SaaS company delivering products in fintech or Insurtech
• Excellent stakeholder management and prioritization skills
• Experience working directly with enterprise customers (carriers, MGAs, or agencies) in discovery sessions, demos, and roadmap discussions.
• Excellent knowledge of English (spoken and written)

Soft skills

• Strong organizational skills and proven ability to prioritize activities effectively.
• A critical and innovative mind: we need someone who can recommend improvements and constructively challenge themselves and their team members.
• Ability to communicate, write and synthesize information
• Ability to multi-task in a fast-paced environment
• Team spirit, tact, diplomacy, autonomy, rigor and discipline

Equisoft is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.