Technical Solutions Architect, Microsoft

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology.

By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

The impact you will have

You will help organizations modernize how work gets done by designing secure, AI‑enabled, and employee‑centric Microsoft solutions.

In this role, you will guide customers through their transformation to an AI‑powered workplace by leveraging Microsoft 365 Copilot, agent‑based automation, and modern security architecture to drive measurable outcomes such as increased productivity, reduced risk, and improved return on Microsoft investments.

As a trusted advisor, you will help customers align people, process, data, and technology while representing Softchoice as a leader in modern workplace and AI innovation.

What you'll do

Customer Strategy & Advisory

• Lead outcome-focused conversations that align Microsoft technology with business strategy.
• Develop AI, collaboration, security, and employee experience roadmaps grounded in customer priorities.
• Lead customers through AI readiness, Copilot adoption, governance, and organizational change, including executive alignment and end-user enablement strategies.
• Bridge executive vision with IT execution across hybrid and cloud-first environments.

Solution Architecture & Delivery

• Architect end-to-end Microsoft 365 solutions including Copilot, Teams, SharePoint, Exchange, and OneDrive.
• Design Copilot and agent-based solutions using Microsoft Copilot Studio and Power Platform.
• Define consulting and implementation scope through Statements of Work (SOWs).
• Partner with delivery teams to ensure secure, scalable, and outcome-aligned implementations.

AI, Automation & Governance

• Design and govern Microsoft 365 Copilot and declarative agent solutions.
• Architect automation using Power Automate, Power Apps, and Power BI.
• Establish AI governance models and adoption measurement.
• Lead customer‑facing Copilot Studio demonstrations.

Security, Identity & Compliance

• Architect Zero Trust solutions using Microsoft Entra ID, Governance, and External ID.
• Design integrated security architectures using Microsoft Defender XDR.
• Architect data protection, insider risk, and compliance controls using Microsoft Purview.
• Align security strategy with modern work and AI usage scenarios.

Employee Experience & Collaboration

• Deliver and evolve employee experience solutions.
• Enable Teams‑centric collaboration.

Leadership & Enablement

• Enable sales and delivery teams on Microsoft modern workplace and AI solutions.
• Lead through influence, collaboration, and technical credibility.
• Contribute to internal IP, best practices, and go-to-market strategies.

What you'll bring to the table

Experience & Expertise

• 5+ years architecting, selling, or delivering Microsoft solutions.
• Deep expertise in Microsoft 365, Copilot, and Security.
• Strong technical writing, stakeholder management, and advisory skills.

Core Technologies

• Microsoft 365 (Teams, SharePoint, Exchange, OneDrive).
• Microsoft 365 Copilot & Copilot Studio.
• Microsoft Entra (ID, Governance, External ID).
• Microsoft Defender XDR and Microsoft Purview.
• Power Platform (Power Automate, Power Apps, Power BI).

Additional Requirements

• Understanding of project management principles and their application to Statement of Work (SOWs)
• Microsoft certifications (e.g., M365, Security, or Power Platform).
• Strong technical writing and communication skills
• Excellent collaboration and stakeholder management abilities
• Self‑starter with strong leadership skills
• Experience supporting enterprise Copilot pilots or large-scale rollouts.
• Consulting or professional services background.
• Ability to travel up to 15%
• Ability to travel between the US and Canada.

Education

• College diploma or equivalent experience in business, computer science, or information systems (preferred)

Compensation

A reasonable estimate of the current base pay range for this position is $126,000 annually + 30% Target Incentives.

Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ.

Softchoice offers a comprehensive and competitive benefit plan to all full-time employees, which includes:

• Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program
• Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance
• Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave
• Additional Perks: Employee Discount Program

Not sure if you qualify? Think about applying anyway

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

Why You’ll Love Working Here

• The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
• High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
• Flexibility: Plan your workdays in a way that suits you best
• Award-Winning Workplace: Proudly recognized as a Great Place to Work for 20 consecutive years
• Inclusive Culture: We are committed to an inclusive culture where every team member can be their authentic self
• Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs.

Our commitment to your experience

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID: 7484

EoE/M/F/Vet/Disability

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