Residential Leasing Agent

Company: Royop Development Corporation

Job Type: Full-Time, Fixed Term (5-months with potential for extension)

Position: Residential Leasing Agent

Division: Development

Department: Residential Sales & Marketing

City: Calgary and Alberta Area

WHO WE ARE

Royop is a leading commercial real estate development company based in Calgary, with over 60 years of experience delivering innovative and sustainable projects across Alberta.

Recognized as one of Canada’s Best Managed Companies by Deloitte, we pride ourselves on fostering a collaborative culture, building strong relationships, and empowering our team to achieve excellence. Join us and be part of a company committed to growth, community, and lasting impact.

SUMMARY OF THE ROLE

Reporting to the Residential Leasing & Marketing Manager, you are a motivated and results-driven Residential Leasing Agent to support the successful lease-up of Royop’s new residential communities. You will help to drive occupancy, enhance resident experiences, and contribute to overall revenue goals.

Your prior experience in the full leasing cycle — from qualifying leads and conducting tours to closing leases and supporting move-ins is second to none. You are personable with a passion for turning prospects into happy residents.

WHAT YOU’LL DO

Full Cycle Leasing

• Lead the full leasing process, from qualifying leads and conducting in-person or virtual tours to closing leases.
• Build strong knowledge of floorplans, pricing, amenities, and neighborhood features to confidently present each community.
• Manage leads and leasing activity in the CRM keeping data current and reliable.
• Track and report on leasing performance, including conversions, appointments, and pipeline activity.
• Keep online listings accurate, compelling, and up to date.

Customer Service Excellence

• Support leasing campaigns by participating in open houses, on-site events, and promotions.
• Guide applicants through the application process and prepare lease agreements with accuracy and care.
• Prepare welcome packages and create a positive onboarding experience for every new resident.

Relationship Management

• Maintain consistent follow-up with prospects to support strong closing rates.
• Respond quickly to phone, email, and online inquiries with timely, personalized follow-up.
• Represent the project with professionalism when working with prospects, referral partners, and realtors.
• Collaborate with the Marketing & Leasing Coordinator and Property Management team to ensure suites are ready and move-ins run smoothly.

WHAT YOU’LL HAVE

Qualifications & Technical Skills

• 1–3 years of experience in sales, marketing, administration, real estate coordination. (residential preferred), and/or a related field.
• Residential Real Estate License in Alberta is an asset. Willingness to complete RECA-approved courses to obtain licensing is encouraged.
• Proficient in Microsoft Office Suite.
• Prior experience or ability to learn Customer Relationship Management Tools.
• Prior experience with Yardi or Rentsync is an asset.
• Familiarity with Residential Tenancy Act in Alberta.
• Reliable transportation with a clean driving record.

Human Skills

• A professional approach in attitude, appearance, and demeanor—paired with strong motivation, flexibility, and a genuine desire to be a positive, enthusiastic team player.
• The ability to communicate clearly and professionally, build strong working relationships, and navigate conflict with effective resolution skills.
• You roll up your sleeves and dive in—heck, they’re already rolled up! A busy day is a good day, especially when you're empowered in your role and backed by a solid team.
• You pivot with ease—shifting priorities and embracing change is second nature.
• You bring passion and heart to everything you do, jumping in with both feet.
• You’ve got great “bow-tying” skills—you enjoy wrapping up projects neatly and delivering polished results.

WHERE YOU’LL WORK

• With real people who truly value you and the culture you work in.
• For one of Alberta’s longest-standing real estate development companies—celebrating 60 years of excellence.
• Alongside passionate people who genuinely love what they do.
• Within a network of colleagues who have your back and will match your commitment to success.
• Among folks who believe that strong relationships are the cornerstone of our business.
• And as part of one of Canada’s Best Managed Companies, recognized by Deloitte, where leadership and teamwork fuel our continued success.

JOB LOCATION & CONDITIONS

• Working out of our leasing office(s) and/or the Calgary head office in the Beltline.
• Work hours and days may vary and are not limited to occasional evenings, weekends, and overtime during peak sales and leasing activity.
• Overtime pay applicable after forty-four (44) hours per week.
• Some out of town or offsite travel may be required.

THE PERKS

• Competitive compensation package with industry-benchmarked salaries and bonus potential.
• Structured mentorship and training designed to foster your learning and development during the first six months and beyond.
• A designated Social Committee that organizes fun and inclusive events throughout the year.

We feel the experience of working with Royop is second-to-none. We value the little details that comprise the day-to-day which allow us to develop top-quality mixed-use developments or construct one of the largest outdoor malls in the West at Township or managing three million square feet of some of the best-in-class assets across Alberta and Western Canada.

At Royop, we embrace the unique, individual diversities of the people that make up our team. We know that our diversities have and will continue to contribute to our success as one of the longest standing real estate development companies in Alberta. We are committed to always embodying these values through our recruitment processes, how we work together, and how we interact with our broader communities.

Royop is an equal opportunity workplace and hires the best qualified candidate for the job regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.