Operations Coordinator (Purchasing, Logistics, Sales Warehouse Support)

This is an important multi-function role in a Business Centre reporting to the Business Centre Manager. We are seeking a highly organized and versatile

Operations Coordinator

to support multiple business functions, including purchasing, logistics, inside sales, and warehouse operations. This role is ideal for someone who thrives in a fast-paced environment, can manage competing priorities, and is comfortable wearing multiple hats.

main responsibilities

Purchasing & Vendor Management

• Assist in sourcing, purchasing, and order placement of materials and equipment
• Coordinate with suppliers on pricing, availability, and delivery timelines
• Track purchase orders and ensure timely receipt of goods
• Manages the inventory write-downs with manager assistance to minimize their financial impact on the Business Centre;
• Analyses and quickly corrects inventory discrepancies;
• Working with the Business Centre Manager and salespeople, evaluates new products and product lines, and recommends them;
• Maintains the integrity of special SKU costs in the system;
• Keeps supplier data (special costing, lead-time, etc.) up-to-date;
• Creates new stock SKU’s when needed;

Logistics & Inventory Coordination

• Plan and coordinate inbound and outbound shipments
• Work with freight carriers and logistics partners to ensure cost-effective delivery
• Monitor inventory levels and assist in stock replenishment planning
• Organize and coordinate shipment paperwork for international shipments with broker for timely clearance.
• Book pick ups for local and cross border shipments.
• Obtain quotes and arrange shipments with freight forwarders
• Monitor shipments until final delivery
• Review freight invoices
• Resolve claims for damaged shipments

Inside Sales Support

• Respond to customer inquiries and provide product/service information
• Prepare quotes, process sales orders, and follow up with customers
• Support the sales team with administrative and coordination tasks

Warehouse Support

• Assist with receiving, organizing, and tracking inventory
• Ensure accurate documentation of incoming and outgoing materials
• Support periodic inventory counts and reconciliation

Qualifications

• 3+ years of experience in operations, logistics, purchasing, or inside sales
• Strong organizational and multitasking skills
• Proficiency in Microsoft Office (Excel, Outlook, Word); ERP experience is an asset
• Excellent communication and problem-solving abilities
• Ability to work independently and as part of a team

Preferred Skills

• Experience in supply chain or distribution environment
• Familiarity with inventory management systems
• Customer service or inside sales experience

Key Competencies

• Attention to detail
• Time management and prioritization
• Adaptability and willingness to learn
• Strong work ethic and accountability