Facility Manager – SoCal Bouldering, Calgary, Alberta, Canada

The Calgary Climbing Centre prides itself on providing an unrivaled experience for all levels of climbers. We achieve this with a team of motivated, friendly and inspiring staff that help climbers on their journey through this amazing sport.

We’ve climbed a long way in the past 30 years, and as we embark on the next 30 years we need the best team possible to help us lead the way in cultivating an even greater, more inclusive climbing community.

Our staff are some of the most active members at SoCal and the core of our organization.

Our managers lead from the front, working with all groups of staff to help operationalize our vision and protect the values we have built since 1995.Managers coordinate the day-to-day operations and plan for the future; interacting with our larger community, monitoring staffing levels and watching trends in our industry, to help ensure we are meeting the needs of all Calgary climbers.

Under the guidance of the Directors, you will…

• Help operationalize and sustain our values and vision
• Engage with and support the recreational, competitive, and training focused climbers
• Lead staff by setting an example as a knowledgeable employee, a hard worker, a dedicated professional and a safe climber
• Work along side your desk team, to engage with our community during peak times
• Provide feedback and communicate with the Senior Leadership to ensure productive and efficient operation of your facility
• Ensure your facility meets or exceeds monthly goals

Responsibilities

• Daily management of desk staff, instructors, setters and all daily operations
• Interview, hire and on-board new members of our desk and instruction team
• Continuously coach staff to highest standards on the job
• Work with Head Setter to ensure quality of product and frequent turnover
• Creating and communicating monthly desk and instruction schedules
• Develop and maintain a positive, functional relationship with all employees
• Ensure staff safety by monitoring behaviors with regards to setting systems, cleaning practices, belay checks, facility walkthroughs and other hazards present on the job
• Booking and scheduling of groups, specialty classes and programs
• Attend and contribute to monthly managers meetings
• Processing payroll, membership billing and group invoicing
• Schedule and/or conduct facility maintenance as needed

Compensation

• Starting at $48,000 annually
• Multi-facility membership and plus one membership
• Health spending and education allowance
• continued professional development opportunities provided
• lifestyle driven career