Position Title: Property Manager (Residential) Salary: $60,000-$70,000 Position Status: Existing vacancy Location: Ottawa, ON Work Model: Onsite Additional Notes: Our client is seeking a Residential Property Manager to oversee a portfolio of residential buildings, including a primary downtown property and several smaller sites.
This role is responsible for the day-to-day operations of the properties, ensuring a high standard of resident satisfaction, efficient building maintenance, and strong financial performance.
Responsibilities
- Respond to resident inquiries, requests, and concerns promptly and professionally to ensure a positive living experience.
- Coordinate maintenance requests by issuing work orders, liaising with maintenance staff or external contractors, and following up to ensure satisfactory completion.
- Conduct regular inspections of common areas and residential units to ensure cleanliness, safety, and compliance with lease agreements and property standards.
- Maintain accurate and up-to-date lease agreements, tenant records, and property documentation in accordance with company policies and residential tenancy regulations.
- Oversee rent collection, monitor arrears, and follow up on outstanding payments professionally and in compliance with regulations.
- Support leasing activities, including coordinating showings, processing applications, and assisting with resident onboarding to maintain high occupancy levels.
- Monitor local rental market trends to ensure competitive pricing and support leasing strategies aimed at minimizing vacancies.
- Prepare and manage operating budgets for the properties, track expenses, and ensure cost control while maintaining service quality.
- Coordinate vendor services and obtain quotes for repairs, maintenance, and capital improvements to ensure cost-effective solutions.
- Promote a safe, clean, and well-maintained living environment by ensuring compliance with health, safety, and residential housing regulations.
- Build strong relationships with residents to foster community engagement, retention, and overall satisfaction.
Ideal Candidate
- Minimum of three years in residential property management; experience with mixed-use portfolios is an asset.
- Strong understanding of leasing practices, service contracts, and the Residential Tenancies Act. Comfort overseeing administrative functions, building operations, and financial performance, including budgeting and rent collection.
- Ability to work effectively with superintendents, maintenance staff, and leasing administrators to support occupancy goals.
- Solid understanding of building systems, occupational health and safety standards, and environmental regulations.
- Commitment to quality, consistency, stability, and accountability in all responsibilities.
- Valid driver’s license and access to a vehicle for travel between sites.
- What Will Make You Stand Out Proven ability to improve resident satisfaction and retention through strong relationship management and proactive service.
- Demonstrated success in reducing vacancy rates through effective leasing support and market awareness.
- Strong financial acumen, including experience managing budgets, controlling costs, and minimizing arrears.
- Highly organized and responsive, with the ability to manage multiple properties while maintaining attention to detail and service quality. ------------------------------------------------------------
- AI may be used to support certain administrative aspects of our recruitment process.
- However, all applications and resumes are reviewed by qualified human reviewers, and all screening and hiring decisions are made solely by the hiring team.
- The posted salary range reflects expected compensation for this role in accordance with Ontario pay transparency requirements.
- Actual compensation will be determined based on the successful candidate’s experience, skills, and qualifications and may fall anywhere within the range.
