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CHF Canada
Director of Finance and Operations
Hybrid Role (largely remote)
Interested in using your initiative, organizational operations experience, attention
to detail in support of a growing organization focused on developing new
affordable housing and progressive housing policy research?
TWC is looking for an experienced, skilled person to join our team in the senior
position of Director of Finance and Operations. The position will involve working
remotely with the need for occasional in-person meetings in Ontario.
The position is full-time.
TWC provides non-profit, government and private sector clients across Canada
More information about TWC can be found at www.twcinc.ca
The Director of Finance and Operation’s core responsibilities are to lead a team
of four and to provide leadership in the internal operations of a growing firm of 18
Reports to: CEO
Direct Reports: Senior Financial Analyst, Administrative assistants
The Director of Finance & Operations (DFO) provides senior leadership for the
organization’s financial stewardship, operational infrastructure, and internal
performance. Reporting to the CEO, the DFO ensures the organization operates
with strong financial discipline, effective internal systems, and a supportive
organizational environment that enables teams to deliver high-quality work.
The DFO leads the finance function and oversees corporate operations, people
systems, and organizational processes. Working closely with the CEO and
Directors, the DFO translates strategic priorities into financial plans, operational
systems, and performance management practices that support sustainable
growth and effective and consistent project delivery.
This role is primarily focused on leadership, oversight, and strategic support,
ensuring the organization’s financial and operational foundations are strong,
scalable, and aligned with its goals.
Financial Stewardship & Organizational Performance
o Provide overall leadership and oversight of the organization’s financial
management.
o Ensure accurate financial reporting, strong financial controls, and
responsible stewardship of resources.
o Lead organizational budgeting, forecasting, and financial planning
processes.
o Monitor financial performance and provide analysis and insight to the CEO
and leadership team.
o Oversee development and policy project financial tracking, revenue
management, and financial performance across the organization.
o Identify financial risks and opportunities and support informed decision-
making.
Operations & Corporate Infrastructure
o Oversee the operational systems and infrastructure that support the
organization’s work.
o Ensure internal processes, tools, and workflows support efficient project
delivery.
o Maintain and improve organizational policies, procedures, and internal
documentation.
o Oversee corporate administration including contracts, IT systems, and
office operations.
o Ensure operational practices support financial discipline and
organizational accountability.
People & Organizational Systems
o Oversee internal people systems including HR policies, performance
management processes, and staff support practices.
o Work with the CEO and Directors to support recruitment, onboarding, and
professional development.
o Ensure HR practices comply with employment legislation and
organizational policies.
o Support Directors with resourcing, workload planning, and staff
management issues.
o Foster a healthy, collaborative, and high-performing workplace culture.
Planning, Risk Management & Organizational Performance
o Translate strategic priorities set by the CEO into operational and financial
plans.
o Monitor organizational performance indicators including financial
performance, capacity, and utilization.
o Identify and manage financial, operational, and organizational risks.
o Support leadership decision-making through analysis, reporting, and
performance monitoring.
o Ensure appropriate internal governance, controls, and accountability
mechanisms are in place.
Leadership & Executive Support
o Serve as a member of the senior leadership team and trusted advisor to
the CEO.
o Provide financial and operational insight to support strategic decision-
making.
o Lead internal planning and coordination across teams.
o Support organizational change initiatives and internal communication.
o Ensure the organization’s internal systems evolve as the organization
grows.
Team Leadership
o Lead and mentor the Senior Financial Analyst.
o Ensure high standards of financial reporting, analysis, and internal
accountability.
o Support continuous improvement within the finance and operations
functions.
Key Relationships
Internal
o CEO (primary partner)
o Director of Policy, Programs & Development
o Directors of Development
o Finance and Corporate Support teams
External
o Accountants, auditors, legal counsel
o HR, IT, and corporate service providers
o Funders, lenders, or partners (as delegated)
Education & Experience
o Post-secondary degree in finance, business or related fields.
o Experience with payroll, staff management, and administration.
o 7–10+ years of progressive leadership experience in operations, finance,
or organizational management in the private, public or non-profit sector.
o Proven and demonstrated experience overseeing finance, lending,
underwriting, budgeting, forecasting, and corporate service teams.
o Experience in consulting, housing, development, or professional services
environments is an asset.
o Demonstrated success building scalable systems and internal
infrastructure.
o Strong proficiency in Microsoft Excel and financial analysis.
o Proven people leadership and sound professional judgment.
o Strong analytical, organizational, and communication skills.
o An ability to work independently and collaboratively with project teams in a
fast-paced environment. Occasional evening and week-end work is
required. A good sense of humour is also an important asset.
Successful candidates will be required to complete and pass a criminal record
and background check as a condition of employment.
Compensation will range from $90,000 to $110,000 based on candidate
experience.
If interested, please apply by e-mail to: twelch@twcinc.ca, as soon as you would
like, but no later than Tuesday, July 22nd, 2026. If you have any questions
regarding this position, please contact Tim Welch by e-mail or by phone at (519)
729-8924.
Please note that Artificial Intelligence will not be utilized in the selection of a
candidate for this position.
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