Supervisor / Operations Manager

Supervisor / Operations Manager

Gellibrand Drycleaning – Edmonton, AB

Salary: $25.00–$27.00/hour (based on experience and qualifications)

Job Type: Full-time, Permanent

Work Location: On-site (No remote work)

About the Role

Gellibrand Drycleaning is looking for a reliable, hands-on Supervisor / Operations Manager to oversee the daily operations of our dry cleaning facility. This is a leadership position for someone who takes initiative, leads by example, communicates effectively with ownership, and is committed to improving efficiency, quality, and customer service.

This is a demanding but rewarding role with opportunities to make a real impact on our growing business.

Please note: AI-generated applications will not be considered and there will be no AI used to evaluate your application.

Location Requirement

Applicants must live on Edmonton's west side or within close proximity to our headquarters to ensure reliable transportation and availability.

Languages

• English (required)
• Punjabi, Hindi, or Urdu (asset)

Education

Required

• Secondary (high) school diploma

Preferred (not required)

• Bachelor's degree in Business, Operations, Management, or a related field

Equivalent management experience will be considered.

Experience

• Minimum 2–3 years of supervisory or management experience
• Experience in a dry cleaner, laundry service, production, manufacturing, retail, or similar environment is an asset
• Experience with garment care, pressing, stain removal, or dry cleaning equipment is preferred but not required

Training will be provided.

Responsibilities

• Supervise and schedule staff while maintaining a productive work environment
• Oversee daily production, workflow, and quality control
• Train employees on company procedures and safety policies
• Monitor inventory and order supplies as needed
• Coordinate deliveries and communication between departments
• Prepare operational reports and provide regular updates to ownership
• Identify and resolve operational, staffing, or customer service issues
• Ensure equipment is functioning properly and report maintenance needs
• Assist with production during busy periods, including washing, dry cleaning, pressing, sorting, and packaging garments
• Maintain excellent customer service and ensure company standards are consistently met

What We're Looking For

• Strong leadership and organizational skills
• Excellent communication and problem-solving abilities
• Reliable, accountable, and self-motivated
• Comfortable working in a fast-paced environment
• Ability to work independently and lead a team
• Basic computer skills (Microsoft Office and POS systems)
• Commitment to quality, efficiency, and customer satisfaction

Working Conditions

• Combination of sitting, standing, and walking
• Fast-paced production environment
• Repetitive tasks
• Working around commercial laundry and dry-cleaning equipment

Licence/Certification

• Driving Licence (required)

Why Join Gellibrand Drycleaning?

This is an opportunity to take ownership of a key leadership role in a well-established local business. We are looking for someone who wants to grow with us, improve our operations, and help build a stronger team. If you're dependable, proactive, and ready to make a difference, we'd love to hear from you.

Pay: $25.00-$27.00 per hour

Benefits

• Casual dress
• Company car
• Dental care
• Disability insurance
• Flexible schedule
• Life insurance
• On-site parking
• Store discount

Work Location: In person