Lead, Talent Acquisition (Kuala Lumpur, Malaysia)

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

Be a part of something BIG!

Say HELLO to BIG Possibilities with Singtel KL (Sudong MY Sdn Bhd)

Singtel is Asia's leading communications technology group, our presence spans across 21 countries in Asia, Australia, and Africa. We thrive on innovation, digital transformation, and harnessing next-generation technology to create a more sustainable and digital future. Now, we are bringing this energy to Kuala Lumpur with the launch of our brand-new Shared Services Centre.

The Talent Acquisition Lead for Malaysia plays a crucial role in Singtel’s Global Talent Acquisition team. This role is essential for delivering a comprehensive talent acquisition experience for Singtel’s business units in Malacca and Kuala Lumpur (KL), Malaysia.

The main responsibilities of this role include attracting top talent to support the growth of our Malaysia business units, building a strong employer brand, collaborating with educational institutions as necessary, ensuring proactive recruitment, establishing talent pipelines for current and future staffing needs, and assisting in the onboarding process for all new hires in Malaysia.

Additionally, the role involves directly managing Talent Acquisition Managers and providing managerial and coaching guidance to ensure operational recruiting excellence.

Make an impact by

• Take ownership of the end-to-end Talent Acquisition process in Malaysia.
• Drive sustainable talent acquisition strategies and provide high-quality recruitment advisory to line managers for core recruitment and leadership roles.
• Enhance and deepen sourcing channels and platforms to build candidate pipelines. Lead Talent Mapping request and provide talent insights to drive more targeted sourcing activities.
• Business partner with the Senior Level Leadership team to understand their business complexities, define the most appropriate way forward to achieve efficiencies in hiring.
• Conduct regular meetings and weekly updates with BU Leads and senior leadership to address any recruitment gaps and improve hiring strategies in their BU.
• Collaborate with the People and Culture Lead to identify current external and internal talent gaps within the organization.
• Inspire, lead, and develop a team members to drive efficiencies and to be accountable for achieving hiring targets and KPIs.
• Lead and drive continuous improvements across recruiting processes, tools, and technology.

Skills for Success

• Qualifications in HR, Business Administration, or related discipline.
• 10 - 15 years’ recruitment experience in large or GBS organisations.
• Proven experience in hiring across IT, Technology, Finance, and Corporate roles.
• Possess strong stakeholder management and advisory capabilities.
• Experience in leading project-based or large-scale hiring in Finance, IT, Tech, or Telco industries.
• Strong understanding of the Malaysian talent market and recruitment channels for talent advisory.
• Demonstrated experience to lead career fairs, campus hiring, and employer branding.
• Strong grasp of recruitment governance and local employment regulations.
• Professional, resilient, detailed, and solutions‑oriented.