Partner Account Manager

Job Title

Partner Account Manager

Job Description

Partner Account Manager, Malaysia

Job Family Summary

This role is an Individual Contributor, will be based in Kuala Lumpur, and will directly report to the District Leader of Malaysia.

You are responsible for

• Defining and effectively executing the Philips-Partner Strategy to sustainably grow the business.
• As a main point of Partner contact, the creation and execution of a joint business plan and capability development of Partner to drive and achieve set (yearly) targets.
• Understands the optimized Go to Market set-up in the assigned territory and will drive it accordingly (in alignment with Regional Management Strategy) & manage one or more Partners.
• Capture and understand Partners’ business model, eco-system and value-proposition
• Orchestrate and lead Philips & Partner resources to achieve (strategic) objectives as specified and agreed in Partner joint business plan, which includes strengthening Partner capabilities.
• Ensure Partners are positioned with skills/ capabilities, tools, do understand Philips processes & strategies to maximize profitable growth.
• Engage with Partners’ sales team and internal Philips resources on Strategic/Complex Sales opportunities.
• Participate in the recruitment, onboarding and evaluation of Sales and Service Partners and create and implement action-plan to develop their capabilities as part of the Go to Market Strategy.
• Drive and manage Partner results, particular OIT and Sales growth at least in line with Market development for both equipment and service.

You're the right fit if

Experience and Industry Knowledge

Minimum +15 years of experience in account management, sales, business development or partner management particularly within the in the medical device industry (having patient monitoring/ICU/critical care, fast flow equipment experience will be an advantage) Strong understanding of the local market dynamics, cultural practices, and business landscape.

Relationship Management

Ability to build and maintain strong relationships with partners and customer Experience in establishing trust and effectively managing partner expectations.

Communication Skills

Excellent verbal and written communication skills in English. Ability to convey complex concepts clearly and persuasively.

Strategic Thinking

Capability to develop and implement strategic plans that align with company and partner objectives. Proficiency in identifying opportunities for growth and collaboration.

Problem Solving and Negotiation

Strong problem-solving skills to address partner concerns and challenges. Expertise in negotiation to secure beneficial agreements and partnerships.

Sales Acumen

Demonstrated track record of meetings or exceeding sales targets. Ability to forecast sales trends and manage a sales pipeline effectively. Familiar of using sales tools program ie. SFDC, CRM Ability to demonstrated structured sales process on E2E partner engagement

Collaboration and Teamwork

Ability to work collaboratively with internal teams across different functions. Experience in coordinating with marketing, product development, and support teams to ensure partner success.

Adaptability and Cultural Sensitivity

Flexibility to adapt to changing business environments and partner needs. Cultural sensitivity to engage with diverse groups and understand local market nuances.

Education

Bachelor’s degree in business, marketing, or a related field; advanced degree or relevant certifications can be a plus.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

Onsite roles require full-time presence in the company’s facilities.

Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

Indicate if this role is an office/field/onsite role.

About Philips

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.

If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.