Business and Risk Analyst - Malaysia

Global Operations

Business and Risk Analyst - Malaysia

Location

Kuala Lumpur

Employment Type

Regular

Job Code

A220776A

Responsibilities

About the Team

The Search Operations team aims to improve search user experience, contribute significant DAU impact to the products and drive for increase in traffic and GMV.

• Responsible for being a Thought Leader with the senior management team of the APAC search team proactively identifying key business opportunities for the team.
• Responsible for delivering projects of varying lengths, covering topics like organizational planning, quality management, employee engagement, process improvement, and other cross-department priorities.
• Responsible for providing business insights and structural initiatives to our APAC search leadership team.
• Responsible for assisting and communicating with regional and global leadership in decision-making, project management, and initiative implementation.
• Responsible for serving as the liaison between staff and senior leaders, regarding the company/business climate, project updates, proposals, and planning.

Qualifications

Minimum Qualifications

• Proactive and problem-solving mindset. Curious and are constantly striving to improve the world around you.
• Strong ability to plan and lead complex programs with the ability to execute at a tactical level and complete project implementations.

Preferred Qualifications

• Data-oriented and have proven capability in data analysis; ability to draw insights from a comprehensive point of view (Data science background preferred).
• Experience in design, leading and executing strategic and operational initiatives from scratch, ideally within the tech/internet industry (Search preferred).

Job Information

Trust & Safety

Content that this role interacts with includes images, video, and text related to every-day life, but it can also include (but is not limited to) bullying; hate speech; child safety; depictions of harm to self and others, and harm to animals. Hence, it is possible that this role will be exposed to harmful content on a daily basis.

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TikTok recognises that keeping our platform safe for the TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.

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We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

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About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

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Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

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We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.

When we create and grow together, the possibilities are limitless. Join us.

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Diversity & Inclusion

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TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.

To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.