Legal Counsellor: Service Centre

Introduction

Job Title: Legal Counsellor: Service Centre

Report Line: Manager: Legal Services Centre

Department: Legal and Claims

Location: Johannesburg

Job Type: Permanent

Reference: LW66/2026

Our Commitment to Our Champions

Our Champions work for a common purpose; to empower affordable and timeous access to justice through which individuals can enforce and defend their legal rights. Our Champions are integral to delivering on our brand purpose, and we constantly seek to grow our circle of Champions to enable us to expand our circles of influence.

What is important to us is that our Champions feel connected with our purpose, are committed to our vision, feel empowered and recognised. We are thus focused on building people-centred strategies and practices and providing career development opportunities to enable our people to reach their full potential, both professionally and personally.

Do you stand for justice, fairness and honesty in a democratic society?

Do you believe in protecting the legal rights of South Africans, whoever the transgressor?

We cherish our independence and our power to act without interference. We give our members legal power to enforce and defend their rights through professional legal representation. If our commitment to society resonates with your character, then please respond to this call to join our team of LegalWise Champions.

Would you say that

• You produce high quality, detailed work?
• You are a compassionate listener and advisor?
• You possess sound Legal knowledge?
• You conduct yourself in a professional and highly engaging manner?

Then look no further, LegalWise is where you should be living your purpose and your commitment to the Law.

Duties & Responsibilities

• Rendering general legal advice.
• Administering miscellaneous files (general issues of legal advice and problem resolution given by Legal Counsellor).
• Consultations with Members and providing telephonic advice.
• General administration duties, e.g. diarising of files, drafting correspondence, perusing incoming correspondence and data capturing.
• General Branch duties as requested.
• Providing regular feedback to Members, Managers, Senior Legal Counsellors and Head office.
• Assisting with ad hoc tasks as and when required.

Desired Experience & Qualification

• LLB or Law degree with minimum 1-3 years’ experience in the legal field.
• 2-year paralegal diploma with 3-5 years’ experience in the legal field.
• Admitted Attorney advantageous.
• Internal candidates must be competent on Legal Counsellor Level 1 portfolios of evidence.
• Computer Literacy.
• Proficiency in English language.
• Demonstrate strong oral and written communication skills.
• Demonstrate exceptional attention to detail.
• Good people skills and able to liaise professionally and effectively on all levels.
• Empathy and patience in dealing with Members.
• Good consultation skills.
• Problem solving abilities and negotiation skills.
• Managing work (including time management).
• Building customer loyalty and customer focus.
• Following up and providing feedback.

Other Requirements

• Must relocate on own cost.
• ITC/criminal check will be a requirement.
• Applicable Psychometric assessment/s will be a requirement.
• A valid driver’s license and own reliable transport advantageous.

Interested?

LegalWise is committed to protecting your privacy. Your information will be used properly, lawfully, securely and transparently for the purpose of recruitment processes. LegalWise has implemented appropriate technical and organisational information security measures to help keep your information secure, accurate and current.

Please note that LegalWise applies all recruitment and selection processes to the requirements of the EE plan and is committed to transformation.

If you haven't received feedback from us within two weeks of submitting your application, please consider it unsuccessful.