Introduction
Key Skills & Competencies
- Strong supply chain and operations management expertise
- Strategic sourcing and supplier negotiation skills
- Strong financial and analytical capabilities with the ability to assess Gross Profit per SKU and raw material
- Advanced forecasting and demand planning capabilities
- Inventory management and logistics coordination
- Strong leadership and team management
- Excellent communication skills with the ability to work cross-functionally within a small, high-performance team
- Ability to clearly communicate with suppliers, manufacturers, logistics partners, and internal teams
- Strong analytical and problem-solving abilities
- Ability to work in a fast-paced, high-growth environment
Duties & Responsibilities
Operational Management
- Oversee and manage all operational supply chain functions of the business.
- Coordinate activities across procurement, inventory management, manufacturing, warehousing, shipping, and receiving.
- Ensure operational efficiency across all supply chain processes to support production and distribution requirements.
- Manage and supervise the Supply Chain Coordinator, ensuring effective execution of operational supply chain activities.
- Implement systems and processes to improve supply chain visibility, reporting, and operational efficiency.
Procurement & Supplier Management
- Manage the procurement of raw materials, packaging, and other inputs in line with operational and manufacturing requirements.
- Develop, negotiate, and maintain strategic supplier agreements to achieve cost efficiencies and supply reliability.
- Negotiate improved pricing, payment terms, and service levels with suppliers.
- Build and maintain strong supplier relationships to ensure quality, delivery performance, and competitive pricing.
- Evaluate supplier performance and implement corrective actions where necessary.
- Ensure the timely sourcing and procurement of raw materials and packaging to support manufacturing schedules.
Manufacturing Planning & Coordination
- Develop and maintain accurate manufacturing forecasts based on demand planning and sales projections.
- Ensure sufficient raw materials and packaging are available to support manufacturing orders (MOs).
- Issue manufacturing orders to production partners in a timely manner to prevent stockouts while adhering to manufacturing lead times.
- Prioritize manufacturing orders based on business needs and product availability requirements.
- Communicate upcoming manufacturing forecasts to manufacturing partners to ensure production readiness.
- Coordinate closely with manufacturing partners and warehouse teams to ensure smooth production flow and accurate timelines for finished goods delivery.
- Provide visibility to warehouse teams on expected finished goods arrival to support inventory planning and distribution.
Cost Management, Profitability & Analysis
- Calculate and manage landed costs for all imported and locally sourced materials, including freight, duties, handling, and associated logistics costs.
- Monitor and control material costs to ensure alignment with company profitability targets.
- Regularly assess and analyse Gross Profit (GP) performance per SKU and raw material input.
- Identify cost drivers within the supply chain and implement strategies to improve margins and reduce costs.
- Support financial planning and pricing decisions with supply chain cost insights.
Forecasting & Planning
- Develop, maintain, and continuously improve procurement and manufacturing forecasts.
- Work closely with sales, marketing, and finance teams to align supply chain planning with business demand.
- Ensure forecasting accuracy to maintain optimal stock levels and avoid stockouts or overstock situations.
- Continuously monitor supply chain performance metrics and adjust forecasts where necessary.
Inventory & Material Control
- Oversee inventory planning and stock control to ensure optimal stock levels across the supply chain.
- Implement systems and processes to reduce waste, stock losses, and operational inefficiencies.
- Ensure the timely flow of materials into manufacturing processes.
- Monitor stock levels of raw materials, packaging, and finished goods to support operational continuity.
Logistics & Distribution
- Ensure the timely flow of materials into production and the return of finished goods to distribution facilities within established timeframes.
- Oversee shipping and receiving operations to ensure accuracy, compliance, and efficiency, particularly for imported goods.
- Coordinate logistics processes to support smooth product movement throughout the supply chain.
- Work closely with logistics providers and warehouse teams to optimize distribution performance.
Compliance & Food Safety
- Ensure full traceability of raw materials and finished goods throughout the supply chain.
- Support quality and compliance initiatives in alignment with Food Safety Management Systems.
- Work with internal teams and suppliers to maintain regulatory compliance within the food and supplement industry.
Desired Experience & Qualification
Technical Requirements
- Advanced Microsoft Excel skills (non-negotiable)
- Proficient in the Microsoft 365 ecosystem
- Experience working with cloud-based project management systems such as ClickUp, Monday.com, Asana, or similar tools
- Comfortable working with supply chain data, cost models, and financial reporting
Preferred Qualifications & Experience
- Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
- 5–10 years’ experience leading or managing supply chain functions within a food product or supplement company.
- Direct experience within the food, FMCG, or nutritional supplement industry (non-negotiable).
- Experience managing manufacturing planning, procurement, and supplier negotiations.
- Experience working with international suppliers and import logistics.
- Knowledge of Food Safety Management Systems and regulatory compliance.
- Strong communication and stakeholder management skills, with the ability to collaborate effectively across departments and with external partners.
