🌍 Operations Executive Based in South Africa (Remote) The Role in a Nutshell If you love structure, systems, and making things run like clockwork, this role is for you. We're looking for an organised, tech-savvy Operations Executive who thrives on bringing order to chaos, the kind of person who gets genuine satisfaction from a perfect spreadsheet, a tidy CRM, or a beautifully streamlined process.
You'll sit at the heart of the operation, supporting multiple teams and joint venture partners to stay connected, compliant, and efficient. Think of yourself as the behind-the-scenes engine that keeps everything moving forward smoothly. 🚀
What You'll Do
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- Systems & Data Management Keep our CRM (HubSpot) running like a dream - from optimising workflows and automation rules to tidying up data and reports.
- Manage user access, permissions, and data quality checks.
- Spot and fix errors before anyone else even notices them.
- Test new system upgrades and integrations - then document your findings like a pro.
- Maintain data dictionaries and field maps so everything makes sense to everyone.
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- Process & Governance Support Keep leadership and project actions on track (and gently remind people when they're not 😉). Manage document version control, templates, and SOPs - so we always know which is the latest version.
- Support licence and supplier management - including renewals, logs, and compliance training.
- Help prepare for audits and internal reviews (you'll make sure everything's buttoned up).
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- Partner Coordination & Communication Keep contact lists, comms, and community updates organised and current.
- Support internal events and initiatives that connect our teams and partners.
- Offer light-touch support on systems, training, and reporting setups for joint ventures.
- Help standardise templates and documentation across all teams.
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- Reporting & Admin Pull together clear, insightful reports and dashboards for leadership - the kind that make data actually useful.
- Manage our central SharePoint and filing systems.
- Coordinate day-to-day admin like holiday trackers, supplier lists, and staff directories.
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- Continuous Improvement Spot inefficiencies and think, "We can automate that!" - then help make it happen.
- Create easy-to-follow guides and onboarding packs.
- Support documentation and process mapping projects to make scaling smoother and smarter. 🧩
What You Bring
- Experience with HubSpot, Salesforce, Zoho, or similar CRMs. Solid Excel and reporting skills - you know your way around a pivot table.
- A background in operations, admin, or process support across multiple teams.
- Comfortable with tools like Jira, Asana, or Monday.com.
- Excellent written and verbal communication - you can summarise a meeting and write a killer SOP. A calm, methodical approach and a love for well-run systems. 🌟 Bonus Points If You Have Worked with UK or EU-based teams before.
- Some experience in financial services or compliance.
- A curiosity for AI tools like ChatGPT, Zapier, or Make - and a knack for finding clever ways to automate the boring stuff. 💡
Who You Are
- Trait Why It Matters Conscientious & Process-Minded You love a good system and can spot inconsistencies from a mile away.
- Organised & Detail-Driven You're the one everyone trusts to know where things are and what's next.
- Tech-Curious (but Patient) You enjoy learning new tools and troubleshooting without tearing your hair out.
- Collaborative & Self-Sufficient You're great at communicating, but also happy to get things done solo.
- Low-Ego & Support-Oriented You take pride in enabling others to shine. ✨ In short: You're the glue that holds everything together - calm under pressure, meticulous with details, and motivated by making systems (and people) work better.
- Salt is acting as an Employment Agency in relation to this vacancy.
