Director of Employee Success and Experience

Job no: 495603

Closes

Work Type: Staff Full-Time

Locations: Baton Rouge, LA

Categories: Human Resources, Institutional Advancement,

Institutional Effectiveness, Recruiting, Talent Management,

Administration

Shape the Employee Experience. Strengthen Our Workforce.

Support Student Success.

At Baton Rouge Community College, we know that exceptional

employees create exceptional student experiences. We are seeking an

experienced and collaborative human resources leader to serve as

our Director of Employee Success & Experience,

a key member of the Human Resources leadership team responsible for

attracting, developing, engaging, and retaining a high-performing

workforce.

Reporting to the Chief Human Resources Officer, this position

leads strategic initiatives in talent acquisition, employee

engagement, onboarding, leadership development, workforce planning,

and organizational effectiveness. The Director partners with

leaders across the College to build innovative talent strategies

that strengthen organizational culture and position BRCC as an

employer of choice.

If you are passionate about helping people succeed and creating

an exceptional employee experience, we invite you to join our

team.

Why Join BRCC?

This is an opportunity to make a lasting impact on an

institution dedicated to transforming lives through education. As

Director of Employee Success & Experience, you will

• Lead initiatives that directly enhance employee experience from

recruitment to professional development.

• Develop innovative recruitment and retention strategies that

attract exceptional talent.

• Create leadership and professional development initiatives that

enhance our workforce.

• Help foster a positive and high-performing workplace

culture.

• Contribute to strategic initiatives that promote employee and

student success.

What You'll Do

Lead Strategic Talent Acquisition

• Develop and implement recruitment strategies that attract top

talent.

• Lead workforce planning initiatives with hiring managers.
• Enhance BRCC's employer brand and candidate experience.
• Ensure compliance with Civil Service Rules, employment laws,

and College hiring procedures.

• Analyze recruitment metrics and identify opportunities for

continuous improvement.

Enhance Employee Success and Engagement

• Develop employee engagement and recognition initiatives.
• Analyze employee feedback and implement meaningful

improvements.

• Promote a culture of trust, collaboration, accountability,

innovation, and excellence.

Lead Learning & Leadership Development

• Design and oversee employee learning and leadership development

programs.

• Direct New Employee Orientation and CPTP programming.
• Coordinate training needs assessments across the College.
• Support succession planning and supervisory development.

Enhance the Employee Experience

• Lead the College's onboarding strategy.
• Partner with departments to ensure a welcoming and successful

transition for new employees.

• Develop resources that support supervisors and new

employees.

• Measure onboarding effectiveness and recommend

improvements.

Advance HR Technology & Continuous

Improvement

• Serve as the functional lead for the PageUp Talent Management

System.

• Improve recruitment workflows and reporting.
• Develop workforce dashboards and meaningful HR metrics.
• Recommend process improvements that enhance efficiency and

customer service.

Provide Department Leadership

• Supervise and develop assigned staff.
• Establish departmental goals and performance measures.
• Develop policies, procedures, and best practices.
• Prepare reports and recommendations for executive

leadership.

Minimum Qualifications

Education

High school diploma or equivalent required.

Experience

• Ten (10) years of progressively responsible experience in human

resources, talent acquisition, organizational development, employee

engagement, learning and development, or related fields.

• Six (6) years of supervisory or leadership experience.

A bachelor's degree in Human Resources, Business

Administration, Organizational Development, Higher Education

Administration, or a related field may substitute for five years of

qualifying experience.

Preferred Qualifications

We encourage candidates with experience in the following areas

to apply

• Talent acquisition and workforce planning
• Employee engagement and organizational development
• Learning and leadership development
• Human Resources in higher education, government, or other

complex organizations

• Applicant Tracking Systems (PageUp preferred)
• Human Resource Information Systems (Banner preferred)
• Workforce analytics and reporting
• Project management and continuous improvement

Professional certifications such as SHRM-CP, SHRM-SCP, PHR, or

SPHR are preferred.

What Makes You Successful

The ideal candidate will demonstrate

• Strategic thinking with strong execution skills.
• Excellent communication and relationship-building

abilities.

• A customer-focused approach to Human Resources.
• The ability to manage multiple priorities while maintaining

attention to detail.

• Strong analytical and problem-solving skills.
• Experience leading organizational change and process

improvement.

• A commitment to integrity, collaboration, accountability, and

continuous learning.

Compensation & Benefits

Salary commensurate with qualifications and experience.

As a member of the Louisiana Community and Technical College

System, BRCC offers an outstanding benefits package that

includes

• Louisiana State Retirement
• Multiple medical insurance options
• Dental, vision, life, disability, and supplemental insurance

plans

• Flexible Spending Accounts
• Fourteen paid holidays each year
• Generous annual and sick leave
• Employee Assistance Program
• Professional development opportunities
• A collaborative and mission-driven work environment

Join the BRCC Team

At Baton Rouge Community College, you'll have the opportunity to

build programs, develop leaders, enhance employee experience, and

make a meaningful contribution to an institution that changes lives

every day.

If you are ready to help shape the future of our workforce

while supporting the College's mission of student success, we

encourage you to apply.