Retail Security Contract Manger

Join to apply for the Retail Security Contract Manger role at Kingdom Services Group Ltd

1 day ago Be among the first 25 applicants

Join to apply for the Retail Security Contract Manger role at Kingdom Services Group Ltd

Get AI-powered advice on this job and more exclusive features.

Kingdom Group are excited to offer a fantastic opportunity for a Retail Security Contract Manager to join our team.

Where: Reading and surrounding areas

When: We’re looking to get the right person in to the team ASAP!

£40,000.00 Per Annum

Hours: On average 40 hours per week. Monday to Friday 09:00am - 17:00pm or to meet the demands of the position and primary objectives.

What The Role Is

A multisite contract brand ambassador responsible for managing the day-to-day delivery of best-in-class security and customer service through inspirational leadership and people management.

What’s in it for you?

• Competitive market salary.
• Access to advanced / early pay scheme.
• Competitive holiday allowance.
• Car allowance (where applicable).
• Access to Group Care scheme.
• Workplace pension.
• Kingdom Colleague App including Employee Assistance Program and Wellbeing Support.
• Access to free personal development qualifications and career plans (Kingdom Academy).
• Weekly award and recognition scheme.

Experience

What we need from you - skill base requirements

• Manager level security professional with a minimum 2-years’ experience in a similar environment.
• Experience of writing procedures, drafting reports, preparing business cases, and controlling budgets.
• A driving license holder
• A full five-year checkable employment history including a minimum of 2 work references, a personal credit check, right of work compliance

Qualifications & Licenses

• Manager type qualifications.
• Front line SIA Licence.

The Successful Applicant Will Match The Below Critical Criteria

• Vetted as a minimum to BS 7858 standards.
• A company brand ambassador.
• Pro-active.
• Passionate about leading people to deliver best in class customer service.
• Goal and results orientated.
• Confident, organised, detailed, disciplined, pragmatic, a relationship builder who can work calmly with a can-do attitude.
• An effective verbal and written communicator at several levels.
• Competent with the complete suite of Microsoft software including but not limited to Outlook, Word, Excel, and PowerPoint.
• Physically fit.
• Able to provide evidence of success and results.

Best in Class Security & Customer Service

Assume Ownership, Compliance, And Action For

• Understanding what has been sold on each contract and each contract aims and objectives.
• Pro-actively managing the individual risks at each location assigned to you (portfolio).
• The Operations HOW Manual.
• Customer face-to-face meetings conducted at least once a month to discuss performance (KPI) with feedback and actions to be given.
• Retaining green service status.
• Scheduling Ownership.
• Proactively identify areas of recruitment to support 100% contract manning level fulfilment.
• Identifying areas in key failing stores and implement improvement programmes to raise the standard of guard and profile of Kingdom Security.
• Fulfilling all training requirements.
• Complaints, incidents, and accident investigations.
• 3rd party management.
• Customer solutions, efficiencies and value added.
• Relevant regional and customer MI / Data and analyse to turn into effective actions.
• Contract budget and cost control such as uniform, training & equipment.
• Contract transition (mobilisation & decommission).
• Regional Social Value initiatives.
• Evidencing job description success through appropriate reporting and appraisals.

Inspirational Leadership & People Management

Assume Ownership, Compliance, And Action For

• Recruiting and retaining the best talent possible to form an effective team, working alongside our Engagement Centre who fully support the recruitment function.
• Teamwork and capability building. Recognising and rewarding colleagues who go above and beyond.
• Implementing positive change, process, ownership, compliance, and a culture of high performance.
• Supporting disciplinary and grievance & constructive management of conflicts.
• Snap site and colleague checks including out of hours.

Seniority level

• Seniority level

Mid-Senior level

Employment type

• Employment type

Contract

Job function

• Job function

Management and Manufacturing

• Industries

Security and Investigations

Referrals increase your chances of interviewing at Kingdom Services Group Ltd by 2x

Get notified about new Contract Manager jobs in Reading, England, United Kingdom.

Thame, England, United Kingdom 5 days ago

Reading, England, United Kingdom 2 weeks ago

Abingdon-On-Thames, England, United Kingdom 3 days ago

Reading, England, United Kingdom 2 weeks ago

Oxford, England, United Kingdom 3 days ago

Reading, England, United Kingdom 1 month ago

Reading, England, United Kingdom 5 days ago

Maidenhead, England, United Kingdom 4 days ago

Reading, England, United Kingdom 2 weeks ago

Guildford, England, United Kingdom 2 days ago

Slough, England, United Kingdom 2 weeks ago

Staines-Upon-Thames, England, United Kingdom 4 days ago

Woking, England, United Kingdom 2 weeks ago

Reading, England, United Kingdom 2 weeks ago

Abingdon-On-Thames, England, United Kingdom 1 week ago

Thame, England, United Kingdom 5 days ago

Reading, England, United Kingdom 2 weeks ago

Slough, England, United Kingdom £60,000.00-£65,000.00 1 month ago

Hersham, England, United Kingdom 2 weeks ago

Slough, England, United Kingdom 4 months ago

Commercial / Contract Manager – Defence (NEC/JCT)

Reading, England, United Kingdom 1 week ago

Bracknell, England, United Kingdom 5 days ago

Slough, England, United Kingdom 4 months ago

Commercial / Contract Manager – Defence (NEC/JCT)

Oxford, England, United Kingdom 1 day ago

Senior Commercial Contracts Manager Diagnostics

Maidenhead, England, United Kingdom 3 days ago

Oxford, England, United Kingdom 4 days ago

High Wycombe, England, United Kingdom 1 day ago

High Wycombe, England, United Kingdom 2 weeks ago

Oxfordshire, England, United Kingdom 2 months ago

Associate Director, Site Contracts ** open to several EMEA countries **

Farnborough, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr