Customer Relationship Management Consultant

Customer Relationship Management Consultant

Direct message the job poster from Resource On Demand Limited

Recruiter by day / Radio Presenter by night

CRM Consultant – Professional Services (Reading + Hybrid)

Are you a talented CRM enthusiast ready to make a real impact with cutting‑edge SaaS solutions? I'm recruiting on behalf of my client, a leading CRM solutions provider, for a CRM Consultant to join their growing Professional Services team. If you thrive on designing and delivering outstanding digital transformation projects, this is your opportunity to shine.

About the Role

As a Consultant in the Professional Services team, you’ll lead the end‑to‑end delivery of Workbooks CRM implementations for a diverse client base. You’ll design scalable SaaS solutions, configure systems, deliver training, and act as a trusted CRM advisor. Expect to work closely with clients across professional services, guiding them from discovery to go‑live and beyond.

This hybrid position is based three days a week in the Reading office, with flexibility for remote work and occasional client visits.

What You’ll Do

• Deliver end‑to‑end CRM projects, from design and configuration through to testing and post‑implementation support.
• Facilitate client workshops, translating business challenges into practical CRM solutions.
• Configure dashboards, workflows, reports, automations, and integrations.
• Own project success—managing timelines, risks, and expectations.
• Contribute to delivery best practices and methodology improvements.

What You’ll Bring

• Demonstrable experience implementing SaaS CRM solutions such as Salesforce, HubSpot, MS Dynamics 365, Zoho CRM, NetSuite, SAP S/4HANA, or Oracle Cloud.
• A background in consulting or professional services, with strong client‑facing communication and presentation skills.
• A proactive, commercial mindset and the confidence to present to senior stakeholders.
• A structured, problem‑solving approach and an interest in continuous improvement.

Why Apply?

• Excellent base salary
• Car allowance and electric vehicle scheme
• Hybrid flexibility, with 3 days per week in the Reading office

Apply Now

Send your CV and cover letter to marketing@resourceondemand.com

Job Details

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Consulting
• Industries: IT System Custom Software Development and Software Development
• Location: Reading, England, United Kingdom

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