Delivery Manager

Job Title: Delivery Manager

Job Summary

We are seeking a highly organized and results-driven Delivery Manager to oversee daily delivery operations and optimize route performance. The ideal candidate will ensure efficient scheduling, manage delivery personnel, maintain high customer satisfaction, and continuously improve operational efficiency while meeting safety and company standards.

Key Responsibilities

• Plan, schedule, and optimize daily delivery routes.
• Supervise and support delivery drivers to ensure timely and accurate deliveries.
• Monitor route performance, productivity, and KPIs.
• Resolve delivery issues, customer concerns, and scheduling conflicts promptly.
• Ensure compliance with transportation regulations, company policies, and safety standards.
• Coordinate vehicle maintenance schedules and monitor fleet readiness.
• Train, coach, and evaluate delivery staff.
• Analyze delivery routes and recommend improvements to increase efficiency and reduce costs.
• Collaborate with warehouse, customer service, and operations teams to ensure consistent scheduling and deliveries.
• Manage driver schedules, timekeeping.

Qualifications

• High school diploma or equivalent required; post-secondary education in supply chain, or business is an asset.
• 3+ years of experience in delivery, transportation, logistics, or route management.
• Excellent leadership, communication, and problem-solving skills.
• Proficiency with routing software, Microsoft Office.
• Ability to learn new software systems.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Valid class 5 driver's license with a clean driving record.

Preferred Skills

• Strong organizational and time management abilities.
• Data analysis and reporting experience.
• Customer service mindset.
• Sound decision making based on data.
• Conflict resolution and team leadership.

Compensation & Benefits

• Competitive salary (based on experience)
• Health, dental, and vision benefits
• Paid vacation and holidays
• Employer matched retirement savings program

Schedule

• Full-time
• Monday–Friday 5:30am - 2pm

About Us

Quality Vending is Manitoba’s largest locally owned and operated convenience services company. We have served Winnipeg and the surrounding area for over 40 years. At Quality, we believe in supporting our team members, and providing a service that benefits our customers. We operate vending, coffee, and micro market routes as well as an equipment service division.

To Apply

Please email a copy of your resume and cover letter directly to jeremy@qualityvending.ca. A review of applications will be ongoing, and the position will remain open until filled. Only those considered for the job will be contacted.

Thanks to all applicants in advance for your interest - we look forward to hearing from you!

Job Type: Full-time

Pay: From $58,000.00 per year

Benefits

• Casual dress
• Dental care
• Disability insurance
• Discounted or free food
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Experience

• Management: 3 years (preferred)
• Route planning: 3 years (preferred)

Location

• Winnipeg, MB R2X 2V5 (required)

Work Location: In person