Accounts Receivable/Collections Specialist

Frontier Supply Chain Solutions Inc. is a fast-growing provider of U.S. and Canadian Customs Services, Trade Consulting, and Supply Chain Logistics — including parcel and courier delivery.

We are currently seeking an Accounts Receivable / Collections Specialist to join our finance team at our Head Office. As the Accounts Receivable / Collections Specialist you will be responsible for reconciling customer accounts as well as daily collection calls. This is an ideal opportunity for an individual who is ready to take the next step in their career with a forward-thinking, rapidly expanding organization.

As the Accounts Receivable/Collections Specialist, you will be responsible for:

• Daily collections including contacting clients to secure payment
• Update and record notes based on agreed payment terms
• Reconcile customer accounts receivable statements
• Generate and deliver statement and requested reports on a regular basis
• Retrieve invoices or paperwork to resolve client disputes or concerns
• Customer credit reference checks
• Escalate current or potential issues to Senior Management
• Recommend and address accounts for collection and/or bad debt allowance
• Process customer credit card payments
• Assist with customer payment and credit and debit note application
• Assist Customers with the government-required setup of customs bonds and importation account onboarding

Skills You Will Bring

• 2 years accounts receivable experience, including collection calling
• Proficiency in Microsoft Office (Word, Outlook, and Intermediate to Advanced Excel)
• Excellent customer service skills
• Strong written and verbal communication skills
• Strong ability to prioritize multiple tasks, organize and meet deadlines
• High degree of accuracy and attention to detail
• Ability to analyze and problem solve
• Ability to work independently in a demanding environment
• Experience in Transportation industry would be an asset
• Experience with Microsoft Great Plains Dynamics would be an asset

If you’re interested to join our team, please send us your resume, cover letter, salary range expectations and availability to start. While we thank everyone for their interest please be advised that only those selected for an interview will be contacted.

Frontier is an equal opportunity employer and is committed to Diversity and Inclusion in the Workplace.

For more information about Frontier visit our website at www.frontierscs.com.

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