Bilingual Senior Consultant, Human Resources (Employee Relations)

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model
• Possibility to purchase up to 5 extra days off per year
• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to)

94,200 - 115,200

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

12%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We are seeking a dynamic Bilingual Senior Human Resources Consultant to join our new Employee Relations Centre of Expertise.

About the Employee Relations Centre of Expertise

Our Labour Relations COE is a corporate and strategic function whose primary clients are the HR community. Our role is to advise, equip, and empower HR professionals: we define the governance frameworks, policies, and best practices that enable HR teams to act as operational partners to managers and employees, and to lead investigations and performance management files.

In this role, you will work closely with the Senior Employee Relations and Health & Safety Business Partner, as well as with various stakeholders across HR and the organization, to develop and implement best practices, resources, and tools in the area of employee relations.

Your expertise in investigations and mediation will contribute to the continuous improvement of the Workplace Respect program and policy, while supporting our collective efforts to maintain a healthy, safe, and inclusive workplace in a hybrid environment.

What you’ll do here

Employee Relations and Health & Safety

• Act as a strategic reference and subject matter expert for the HR community on employee relations and complex workplace respect situations, by advising on the interpretation and application of policies.
• Collaborate with various centers of expertise to develop and implement tools, standards, and templates designed to support operational HR teams with respect to Employee Relations.
• Partner with the IFC Health & Safety team to strengthen the hybrid health & safety practices and process across our Canadian operations.
• Further the advancement of our domestic violence policy & process management; in addition to evolving our training and awareness protocol.
• Collaborate with our mental health team on the psychological health and safety support for employees, sharing and aligning on organizational best practices.

Respect in the Workplace and Investigations

• Participate in the implementation of workplace harassment prevention strategies across all levels of our organization.
• Conduct workplace investigations and support HR, leaders and employees in successful resolution of workplace issues and conflicts.
• Elevate organizational training on workplace respect for all employees nationwide.
• Support the development and deployment of advanced training for HR professionals on respect in the workplace, conflict resolution, and mediation best practices.
• Collaborate with departments such as corporate communications, legal, HR, compliance, and IT to ensure seamless program implementation.

Best Practice Alignment and COE Enhancement

• Ensure our practices related to Employee Relations, Respect in the Workplace and Health & Safety align with industry and market best practices and propose relevant improvements.
• Utilize market research and data analysis to anticipate needs and craft proactive strategies for the Employee Relations COE.
• Conduct gap analyses and assess operational needs to propose alignments and solution to enhance the efficiency of HR processes and support our Canadian operations.
• Analyze global trends and prepare quarterly executive summaries and ad hoc reporting.
• Enhance our internal dashboard and reporting KPIs to reflect the latest industry standards.
• Leverage best practices with respect to psycho-social risk prevention.

What you bring to the table

• A university degree in Industrial Relations, Human Resources Management, or a related field.
• Minimum of 5 years of experience in Human Resources with strong employee relations experience.
• Strategic focus, autonomy, and exceptional organizational skills.
• High capacity for managing stress and navigating ambiguity with motivation to bring clarity and confidence.
• Adaptability to a continuously evolving environment.
• Excellent communication and collaboration skills with the ability to develop and deliver presentations.
• Critical thinking skills with a keen eye for detail and experience in trend and data analysis.
• Exceptional influencing and relationship-building skills with different level of managements and a variety of stakeholders.
• Demonstrated ability to display curiosity and a willingness to challenge the status quo.
• CHRP designation and Workplace mediation or investigation certification preferred.
• For all candidates across Canada : Bilingualism (French / English) is required considering the need to interact on a regular basis with colleagues across the country.
• No Canadian work experience required however must be eligible to work in Canada.

#LI-hybrid

Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.