Operations Support

We are looking for a Full-Time Operations Support to join our Stellar Industrial Sales branch located in Dartmouth, NS. Reporting to the Warehouse Manager, the ideal candidate will be technically handy, have experience in retail, of Hydraulics, Belting, Industrial Hose, safety, tools and industrial items.

This role requires the capability to perform customer service representative duties, including effective use of computers and supporting customers at the front counter.

We offer a comprehensive compensation and benefits package that includes:

• Competitive wage (commensurate with experience)
• Generous RRSP matching program 5% (after one year)
• Full health and dental benefits (shared costs)
• Great schedule – Monday to Friday 8–5
• Personal and professional development opportunities
• Fun and engaging working environment
• Free parking

Principle Responsibilities

• Support warehouse operations, including receiving, stocking, picking, packing, and shipping products.
• Assist the hose production team with assembly and production tasks as required.
• Provide support to the sales team by preparing orders, assisting with customer requests, and completing administrative or operational tasks.
• Maintain accurate inventory and assist with cycle counts.
• Ensure work areas remain clean, organized, and safe.
• Operate warehouse equipment safely (training provided where applicable).
• Assist with loading and unloading deliveries.
• Follow company policies and health and safety procedures.
• Perform other duties as assigned to support daily business operations.

Required Knowledge And Training

• High school diploma or equivalent required; additional technical education or training is considered an asset.
• Minimum 2–3 years of experience in face to face retail is considered a strong asset.
• Technically inclined with the ability to understand and work with Hydraulics, Belting, Industrial Hose, safety, tools, industrial items and related products considered and asset.
• Strong organizational and time management skills, with the ability to prioritize and manage multiple orders and tasks.
• Able to work independently and as part of a team, with an energetic and enthusiastic attitude.
• Forklift Operator Safety Training is an asset.
• Experience in industrial trades would be considered an asset.
• Willing and able to work overtime when needed to meet customer requirements.
• Strong communication skills for effective interaction with customers, Territory Managers, and internal departments.
• Must be legally entitled to work in Canada.
• Must be currently living in the area

The Hercules Group of Companies is a national leader in industrial lifting, rigging, material handling, and safety solutions, proudly supporting critical industries across Canada. With multiple business units and branch locations coast to coast, we deliver high-quality products, certified inspections, specialized training, and reliable field services to keep our customers safe and productive.

Our teams work collaboratively, innovate constantly, and share a commitment to exceptional service. At Hercules, we invest in our people, promote from within, and provide opportunities for continuous learning and career growth.

As an employer, we focus on continually enhancing the skills and capabilities of our employees and pride ourselves for building and improving upon our cultures of safety and dedicated customer service.

Please note: Successful candidates will be required to pass a criminal background check; drivers abstract and reference checks as a condition of employment.