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CubX
About CubX
CubX is a modern Managed Service Provider (MSP) transforming how businesses experience technology.
We believe IT should be simple, secure, and enjoyable—not confusing or intimidating. Through automation, thoughtful design, and world-class customer experiences, we're changing what businesses expect from their technology partner.
As we continue building the future of our platform and services, we're looking for someone who can redefine how customers learn.
If you're passionate about education, design, storytelling, and making complex technology easy to understand, we'd love to meet you.
Why CubX?
At CubX, we believe our clients are more than just tickets—they're our friends. We're committed to providing top-notch service with a personal touch. We like to take a creative approach, think outside the box, and get ahead of issue before they arise. We also believe in providing a balanced environment, with benefits that include:
Want to see what what It's really like to work at CubX?
What It's Really Like to Work at CubX (Inside Our Team)
We're looking for a Customer Education & Learning Experience Designer to create one of the best customer education programs in the MSP industry.
This is far more than a documentation role.
You'll own how customers learn everything from Microsoft 365 and cybersecurity best practices to AI tools, CubX products, and everyday technology workflows.
You'll partner with engineers, designers, leadership, and support teams to transform technical knowledge into engaging, polished learning experiences that customers actually enjoy using.
Your work will directly improve customer adoption, reduce support requests, accelerate onboarding, and become a core part of the CubX experience.
What You'll Create
Make technology feel effortless.
Tools You'll Likely Use
Success in Your First Year
Why This Role Matters
At CubX, we believe great support starts long before someone opens a ticket.
The best customer experiences happen when people feel confident using technology from day one.
You'll help shape how thousands of users learn, work, and succeed with technology while building a customer education program that becomes a competitive advantage for CubX.
Your work will influence nearly every customer who interacts with our company.
Compensation & Benefits
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Matched to your profile
We surface this role because it matches profiles like yours, not because we vet the employer. Always confirm the pay, location, and remote details on CubX's official site before you apply.
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