VP, Product Management

Opentext - The Information Company

OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

AI-First. Future-Driven. Human-Centered.

At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.

As The Information Company, OpenText empowers organizations worldwide with market-leading Information Management solutions. We are seeking a visionary, customer-focused, and execution-oriented Vice President, Product Management, Digital Experience to lead our Digital Experience portfolio and accelerate the evolution of the OpenText Experience Cloud platform.

This is a rare opportunity for a transformative product leader to define the future of how enterprises connect content, communications, customer data, and AI-driven engagement across every touchpoint.

Your Impact

As Vice President, Product Management, Digital Experience, you will own the strategy, roadmap, and business performance of a comprehensive portfolio of customer engagement and experience solutions.

You will lead a global product organization responsible for delivering integrated, intelligent, and scalable digital experiences that help customers create meaningful interactions across channels and throughout the customer lifecycle.

You will combine strategic vision, operational excellence, and market leadership to ensure OpenText continues to strengthen its position as a leader in enterprise Digital Experience Platforms (DXP).

What The Role Offers

Portfolio Responsibility

You will define and drive strategy across a broad and evolving portfolio, including:

• Customer Communications Management (CCM)
• Digital Asset Management (DAM / Core DAM)
• Content Management Systems (CMS) for web and mobile experiences
• Customer Data Platforms (CDP), analytics, and journey orchestration
• Messaging channels, including SMS, Email, WhatsApp, and RCS
• Digital Fax solutions and OpenText Fax offerings
• Experience Cloud platform services and integrations
• AI-powered personalization, automation, and intelligence capabilities across the platform

Strategic Leadership

• Develop and execute a multi-year product vision aligned with OpenText Cloud strategy.
• Drive portfolio convergence toward a unified OpenText Experience Cloud platform.
• Identify market opportunities, strategic partnerships, and expansion areas across AI, personalization, and omnichannel engagement.
• Establish long-term investment priorities that accelerate growth and customer value.

Portfolio Management

Lead a complex, global, multi-product portfolio spanning multiple business units.

Balance innovation, modernization, customer requirements, and profitability.

Ensure seamless integration across product lines to deliver an end-to-end customer experience.

Optimize portfolio performance through disciplined product management practices.

Customer and Market Leadership

Engage directly with enterprise customers, CIOs, CMOs, and digital transformation leaders.

Translate emerging industry trends, competitive dynamics, and customer needs into differentiated product strategies.

Serve as a recognized thought leader for OpenText in Digital Experience and engagement technologies.

Represent OpenText at customer events, analyst briefings, and industry conferences.

Execution Excellence

Lead the full product lifecycle from strategy and ideation through delivery, adoption, and growth.

Partner closely with Engineering, User Experience, Cloud Operations, Sales, Marketing, and Customer Success teams.

Drive data-informed decision making and establish robust investment and prioritization frameworks.

Foster a culture of innovation, accountability, and continuous improvement.

Business Ownership

Own portfolio performance, including revenue growth, margins, customer adoption, and market share.

Partner with Sales and Marketing on go-to-market strategy, pricing, packaging, and field enablement.

Support pipeline development and strategic customer engagements.

Drive measurable business outcomes while ensuring customer success.

Leadership Experience

What you Need to Succeed

• 15+ years of product management leadership experience, including significant experience leading leaders and global teams.
• Proven success in a Vice President or equivalent executive-level role within enterprise software.
• Demonstrated experience managing complex, multi-product portfolios and driving organizational transformation.

Domain Expertise

Deep Expertise In Several Of The Following Areas

• Digital Experience Platforms (DXP)
• Customer communications or engagement platforms
• Digital Asset Management (DAM) or Content Management (CMS)
• Customer Data Platforms (CDP)/Customer journey orchestration
• Messaging, CPaaS solution or Omnichannel
• Digital fax platforms and channels

Strategic and Technical Acumen

• Strong understanding of cloud-native architectures, SaaS business models, APIs, and platform ecosystems.
• Knowledge of AI and machine learning applications for personalization, automation, and customer engagement.
• Experience leading platform consolidation, modernization, and integration strategies.

Business Acumen

• Proven ownership of significant product revenue streams, portfolio P&L, or business units.
• Strong ability to align product strategy with revenue and market outcomes.
• Track record of scaling enterprise software products in global and highly regulated markets.

Influence and Execution

• Ability to operate effectively at both strategic and operational levels.
• Exceptional executive communication and stakeholder management skills.
• Demonstrated success influencing across executive, technical, commercial, and customer audiences.
• Experience leading global cross-functional organizations in fast-paced, highly collaborative environments.

OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.

Compensation

At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.

AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience.

All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.