Product Manager - Digital Platforms

Associate Product Manager, Digital Platforms

Contract: 12 Months (August 2026 – August 2027)

Location: Toronto, ON

Work Model: Hybrid (4 days/week in office)

Hours: 37.5 hours per week, Monday to Friday

Language: English required; French is an asset

Pay Rate: Up to $77.50/hr Incorporated | Up to $67.00/hr T4

About the Opportunity

Our client is seeking an Associate Product Manager, Digital Platforms to join their Digital Product team during a significant platform modernization initiative.

This is an excellent opportunity for an early-career product professional looking to build expertise within a complex B2B digital platform environment. The successful candidate will support the migration of legacy platform capabilities to a modern digital ecosystem while gaining exposure to product management, business analysis, user experience, and platform strategy.

In addition to supporting current transformation initiatives, you will contribute to future product planning by analyzing user feedback, identifying business opportunities, and helping shape the long-term product roadmap.

Key Responsibilities

Platform Migration Support

• Support migration initiatives from legacy systems to modern digital platforms.
• Document current-state functionality, business processes, workflows, and dependencies.
• Collaborate with Product Managers and technology teams to develop requirements, user stories, and acceptance criteria.
• Assist with backlog grooming, prioritization, and delivery planning activities.

Product Discovery & Analysis

• Develop a strong understanding of users, business processes, and platform capabilities.
• Conduct research on user needs, feedback, industry trends, and modernization opportunities.
• Analyze workflows and business requirements to identify areas for improvement.
• Build knowledge of the business, technology landscape, and customer experience.

Roadmap & Product Planning Support

• Collect, review, and categorize feedback from users and stakeholders.
• Identify recurring challenges, enhancement opportunities, and process gaps.
• Support maintenance of future product opportunity backlogs.
• Assist with journey mapping and product discovery initiatives.

Documentation & Communication

• Create and maintain product documentation, decision logs, user journeys, and feature documentation.
• Translate complex information into clear and actionable insights.
• Support stakeholder communications related to product changes and migration activities.
• Ensure product decisions and requirements are properly documented.

Cross-Functional Collaboration

• Partner with Product, Technology, QA, Operations, and business stakeholders.
• Participate in Agile ceremonies, discovery sessions, planning discussions, and backlog reviews.
• Coordinate across teams to manage dependencies and user impacts.
• Build strong working relationships with internal and external stakeholders.

Required Qualifications

• 1-3+ years of experience in Product Management, Product Ownership, Business Analysis, Operations, Digital Products, or a related field.
• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Experience supporting digital platforms, technology products, or operational systems.
• Ability to quickly learn complex business processes and workflows.
• Strong organizational and documentation skills.
• Experience working in Agile environments is preferred.
• Familiarity with Jira, Confluence, Aha!, or similar tools is considered an asset.
• Experience within financial services or other regulated industries is an asset.

Ideal Candidate

You are a curious and detail-oriented product professional who enjoys understanding user needs, business processes, and technology solutions. You are comfortable working through complex requirements and are eager to develop your product management skills while contributing to a large-scale digital transformation initiative.

Why Apply?

• Gain hands-on experience supporting a major digital platform transformation.
• Work alongside experienced product and technology professionals.
• Develop expertise in product management, business analysis, and digital strategy.
• Contribute to meaningful platform improvements and future product innovation.
• Opportunity to grow into broader product ownership responsibilities over time.

Use AI for Hiring: Our recruitment process for this role includes the use of AI-based tools to help evaluate candidate qualifications and screen applications.

Why Kelly?

At Kelly®, we’re committed to finding rewarding opportunities that help you thrive—both professionally and personally. We partner with leading organizations across industries, connecting talented individuals to roles that fit their skills, interests, and goals. As part of the Kelly team, you’ll have access to a diverse network, ongoing career support, and resources to help you succeed.

We value inclusion, respect, and work-life balance, and we offer competitive pay and benefits. Join us and discover what’s next for your career!