MissionWe’re seeking a Senior IT Delivery PMO Manager to enhance and run delivery governance across multiple programs and projects. You will standardize methods, manage cross-team dependencies, and lead an onshore/offshore model to deliver on time and on budget with quality. The role requires hands-on reporting using SQL and Power BI to produce accurate, actionable dashboards for leadership
Main responsibilities
- Delivery Governance and Standards Define, evolve, and enforce delivery frameworks (Agile, hybrid, SDLC), stage gates, templates, and quality criteria.
- Implement baselines and variance management for scope, schedule, and cost.
- Maintain delivery playbooks, RACI, and onboarding for PMs/Scrum Masters across onshore/offshore teams.
- Planning, Scheduling, and Dependencies Establish integrated master schedules and release plans; manage cross-team dependencies and critical paths.
- Facilitate PI/quarterly planning with demand intake handoffs to delivery teams.
- Delivery Assurance and Reporting Define and Track KPIs/OKRs for delivery health (schedule adherence, burn, velocity, defect density, escaped defects, SLA attainment). Build and maintain automated Power BI delivery dashboards; integrate data from Jira/Azure DevOps, time tracking, and finance.
- Ensure accurate, timely status reporting; drive root-cause analysis and corrective actions.
- Capacity Utilization Tracking and Governance Define utilization standards and taxonomies (direct vs. indirect time, project vs. KT/BAU vs. support); set target bands by role and seniority.
- Implement time-tracking compliance and quality checks; manage policy exceptions (holidays, PTO, training, ramp-down). Monitor utilization at individual, team, vendor, and portfolio levels; drive corrective actions for under/over-utilization (rebalancing, backlog grooming, cross-skilling). Risk, Issue, and Change Management Operate a rigorous RAID process with heatmaps and escalation paths; maintain mitigation and contingency plans.
- Manage change control and traceability from intake to deployment; enforce scope discipline.
- Ensure compliance with security, data governance, SDLC, and audit requirements.
- Financials and Vendor Management Track delivery budgets, forecasts, and burn (Cap
- Ex/OpEx); partner with Finance on month-end close and accruals.
- Identify cost and productivity improvements (tooling, automation, standardization). Update financial systems and ensure consistency across all PMO toolsets.
- Stakeholder Management and Communications Facilitate exec readouts on delivery status, risks, and release readiness; present options and recommendations.
- Partner with Business Change, Architecture, Delivery Support and IT Management to align on priorities and release criteria.
- Drive adoption of delivery metrics and continuous improvement programs.
- Your Profile Education & Certifications Bachelor’s degree in Information Systems, Business, Finance, Engineering, or related field; advanced degree a plus.
Preferred
PMP and/or PgMP; Agile certifications (PSM/CSM, SAFe Agilist/SPC); Power BI or SQL certifications are a plus. ITIL Foundation or equivalent service management knowledge beneficial.
Technical Skills
- SQL Read, troubleshoot, and update SQL queries for delivery/reporting datasets.
- Proficiency with joins, aggregations, CTEs, window functions; exposure to performance tuning basics.
- Experience with SQL Server/Azure SQL, Oracle, or PostgreSQL; familiarity with views and stored procedures.
- Power BI Build end-to-end delivery dashboards: connect to Jira/Azure DevOps/SQL, model data, create DAX measures, drill-through.
- Implement row-level security, dataflows, scheduled refresh, and workspace governance.
- Design executive-ready storytelling (milestones, burnup/burndown, throughput, defect trends). Delivery Tooling & Data Experience with Jira, Confluence, Azure DevOps, Tempo and CI/CD release calendars.
- Basic ETL/ELT and data quality practices;
- Advanced Excel (Power Query, pivots). Languages
- Fluent in English is mandatory and fluency in French is beneficial Others
- Swiss Residence
- Core Competencies : Adherence to the company’s values: Dedication, Conviction, Agility and Responsibility
- Compliance with regulations and internal directives
