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Amazon Music
We are hiring a Senior Technical Program Manager to drive distribution, growth, and subscriptions across some of the most exciting surfaces in tech — automotive, ticketing, hearables, wearables, virtual reality, mobile, and emerging conversational experiences.
In this role, you will own the end-to-end health and reliability of 100+ partner integrations, serve as the technical program manager for critical partner initiatives (OEM onboarding, API integrations, feature enablement), and build the support operations that keep our partners running at scale.
You'll operate cross-functionally across 5+ engineering teams, drive resolution without direct authority, and pilot AI-powered tooling to continuously improve how we serve partners.
Key job responsibilities
You start the morning triaging overnight partner escalations and deciding what needs engineering attention before standup. By mid-morning you're in a gate review for a new OEM integration, flagging untracked dependencies and assigning owners. After lunch you're running a cross-team defect review, holding five engineering leads to resolution timelines on the highest-impact issues.
Between meetings you're updating runbooks so your offshore support team handles the next one without you.
You bring program rigor to ambiguous problems, drive resolution across teams you don't own, and build mechanisms that prevent repeat failures.
The Amazon Music Growth & Partnerships team is how hundreds of millions of customers discover Amazon Music through the cars they drive, the TVs they watch, the wearables on their wrists, and the assistants they talk to every day.
We own the APIs, infrastructure, developer tools, and integration frameworks that power 100+ active partner surfaces across automotive OEMs, big screen, wearables, hearables, voice assistants, ticketing, and emerging conversational experiences.
We sit at the intersection of product, engineering, and business development. When we get the partner integration experience right, every new launch makes the next one faster, higher quality, and closer to zero-touch. The result: Amazon Music reaches customers wherever they are, on whatever device they choose — and they never have to think twice about it.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies.
Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.
These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation.
Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.
Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CA, Culver City - 148,700.00 - 201,200.00 USD annually
USA, WA, Seattle - 148,700.00 - 201,200.00 USD annually
Company - Amazon.com Services LLC
Job ID: A10492883
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