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IMCD
National Sales ManagerIMCD is creating a world of opportunity as a global leader in the formulation, sales and distribution of specialty chemicals and ingredients. Our story can be traced back to a small group of companies that came together in 1995 with a vision for the industry.
Today, guided by the entrepreneurial spirit of our founders, we operate in more than 60 countries across six continents and proudly employ over 5,200 professionals. Our aim is to help our suppliers simplify and grow their business operations through our extensive local networks, market intelligence and technical expertise.
Our customers benefit from direct access to a large portfolio of high-quality products, avoiding the complexity of dealing with multiple points of contact.
As a responsible distributor of specialty chemicals, our strategy for growth is underpinned by balancing the needs of our people, the environment, and the communities within which we operate. We are rightfully proud of our team's diversity, which draws from a range of backgrounds and nationalities, and enables us to benefit from fresh perspectives and ways of problem-solving.
The National Sales Manager (NSM) is a transcontinental commercial leader, in charge of a US team of Technical Account Managers (TAMs), Technical Account Managers, Inside Sales members, Outside Sales members, and Business Development Managers. The NSM has a primary responsibility to develop, manage and grow top line revenue, volume and margin improvement across all product lines.
The NSM will need to build executive reports to share with leadership, suppliers and peers monthly.
Owns regional sales performance and execution in alignment with company growth objectives. Oversees segment pipeline development, including key opportunity management, new pipeline development and ensuring team data cleanliness. Ensures proper communication and coordination between Technical Account Managers and principal suppliers.
Leads, coaches, and develops a team of Technical Account Managers to consistently achieve individual and regional sales goals, including travelling in the assigned region with team members on joint calls, ensuring pre-call planning and overseeing development opportunities for growth. Attends and supports supplier Quarterly Business Reviews as needed to ensure market information is relayed to our suppliers.
Establishes territory-level priorities, sales plans, and focus areas to drive base business growth and new opportunities. Partners with various internal stakeholders to support new product introductions, evaluations, and market adoption. Oversees accurate forecasting, budgeting, and pipeline management using Salesforce and related tools.
Serves as escalation point for complex customer issues, ensuring timely resolution and alignment with company standards. Communicates market intelligence, opportunity insights, and account-level changes to sales leadership. Evaluates team and individual performance and drives continuous improvement through coaching and feedback.
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