Sales Manager - Level

The Sales Manager is responsible for identifying and developing business opportunities across multiple channels, with a focus on acquiring new business and consistently exceeding established sales targets. The role entails maintaining key account relationships to implement a productive sales strategy aimed at both long-term and leisure business growth.

Perks & Benefits

• Competitive pay and a Comprehensive Benefit Package
• Health Saving Account, Flexible Saving Account, Employee Assistance Program
• Annual Education Allowance
• Generous Referral Program
• Fun and collaborative company culture with lots of team-building events
• Friends and Family rates for Level Hotels & Furnished Suites, The Opus Hotel and The Emily Hotel

What Will You Do?

• Perform engaged tours with prospective clients with the goal of converting prospects into guests, contributing to meet or exceed budgeted goals.
• Targets and develops new business opportunities through various channels such as prospecting, solicitation, social media outlets, networking events, conducting site inspections and outbound sales calls (traveling required), etc.
• Collaborates with revenue management team analyzing market demand to set optimal pricing.
• Conducts research, surveys, personal investigation, and study marketplace and territory to effectively capitalize on booking opportunities.
• Adheres to established goals and objectives, reporting guidelines consistently, completing all projects assigned in an accurate and thorough manner.
• Organizes and tracks sales activities to maximize results.
• Performs daily telephone solicitations to new and existing accounts.
• Responds to all leads in a timely manner (Same day/within 24-hours)
• Prepares sales proposals to clients incorporating clearly defined terms and conditions.
• Strengthens and builds relationships with assigned accounts through sales visits, client entertainment, site inspections, and repeated follow-up.
• Develops and promotes product image and awareness by direct mail campaigns, social media presence, and attendance of key travel and tourism tradeshows.
• Conducts outside sales calls, while targeting results-oriented high revenue potential sales calls to ensure success.
• Keeps up to date for competitors’ top accounts, decision-makers, rates, and what it will take to move the business from within the competitive set.
• Networks with prospects to uncover other decision-makers for direct referrals.
• Creates sales proposals and negotiates the close of the sale.
• Plans and organizes market reviews, conducts sales blitzes, and organizes open houses for new properties.
• Assist Director of Sales and Revenue Manager with providing thoughtful marketing and pricing recommendations on a recurring basis to promote sales growth.
• Fully supports the entire portfolio including referrals to our sister properties and entities including The Emily Hotel, Dialtone, Solette, and The Bell.
• Manages guest concerns and resolves as appropriate consulting with appropriate departments.
• Assists with the mentoring and supervision of the sales coordinator.
• Closely works with communicating to all departments, operations, housekeeping, engineering, and residential teams.
• Successfully complete all training provided by the company with regards to accounting, fair housing, marketing, leasing, customer service, etc.
• Performs other duties as required.

What You Bring

• Minimum of 2 years’ experience in hotel sales or residential leasing is required.
• Selling skills, knowledge and execution of high-level prospecting, rate and contract negotiating, business planning and cold calls.
• Prior sales experience in the Corporate Housing Market and/or an excellent network of Corporate Business clients.
• Prior experience with HMS, ZOHO, or another equivalent property management system is strongly preferred.
• A Diploma or Degree in Hotel Management is preferred.
• Commitment to exceeding guest/client expectations.
• Computer literate with knowledge of a variety of computer software applications, including a Hotel PMS and Microsoft Office, Outlook, Excel, Power Point, and Sales Force.
• Superior written and oral communication skills.
• Excellent organizational and time management skills with the ability to set daily priorities.
• Ability to work independently and prioritize effectively in a fast-paced environment with a strong sense of urgency.
• Be an active member of industry groups and networking organizations.
• Ability to travel as required.

Salary Range

$70,000 - $72,000 / Salary with Incentive Package

About The Company

Onni

For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

AI Use

This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws.

All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.

How To Apply

Please apply through the link on the job posting and attach your resume and any other required documents.

We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.