Academic Program Manager

General Summary

The Program Manager is responsible for training, coaching, and developing the faculty within one or more programs as well as for the delivery of CSI-approved curriculum. The Program Manager works with academic deans and faculty to ensure student academic successes and retention.

Essential Job Duties & Responsibilities

• Assess hiring needs per assigned programs
• Recruit and hire faculty for programs
• Train, mentor, and monitor faculty
• Responsible for maintaining faculty files for all assigned programs and monitoring instructor certification where applicable
• Conduct regular faculty meetings for programs
• Coordinate events and build community resources
• Advise students on satisfactory academic progress (SAP)
• Conduct in-class observations
• Organize field trips
• Actively contribute to program improvement
• Participate in orientation for new students
• Hold quarterly workshops on academic pathways for students
• Promote best practices among faculty
• Assist with scheduling of courses and teaching assignments
• Assist with identifying trends in student academic success and creating retention initiatives
• Ensure that assignment submission, test taking, and grading are completed correctly and on time
• Oversee the Externship course for assigned programs (Skill Building programs)
• Other duties and special projects as assigned

Required Knowledge, Skills, and Abilities

• Commitment to academic excellence
• Effective oral and written communication skills
• Strong sense of customer service
• Knowledge of pedagogical methods
• Knowledge of Blended Learning Methodology (BLM)
• Knowledge of Learning Management Systems (LMS)
• Team building skills & leadership aptitude
• Ability to maintain confidentiality of information
• Ability to use the following equipment and software packages with proficiency: Microsoft Office Suite and ability to use online learning tools

Education and Experience

The position requires a Bachelor’s degree, preferably in education, teaching, curriculum & instruction, educational leadership, or related field. At least two years relevant work experience in the education setting is required. Minimum of 2 years supervisory experience required, preferably in an academic setting.

Physical Requirements

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

Normal office working conditions. The noise level in the work environment is usually moderate.

Benefits Offered

• Health Insurance.
• Dental Insurance
• Vision Insurance
• 401K
• Life Insurance
• Paid Time Off
• Employee Discount Program