Sales Manager II

Job Description

ABOUT SINCH

Sinch is pioneering the way the world communicates. More than 200,000 businesses -

including Google, Uber, Paypal, Visa, Tinder, and many others - rely on Sinch's Customer

Communications Cloud to power engaging customer experiences through mobile

messaging, voice, and email.

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our

AI-infused Super Network, APIs, and applications ensure you can connect with your

customers reliably and securely, at every step of their journey.

At Sinch we "Dream Big", "Win Together", "Keep it simple", and "Make it Happen". These

values are our foundation!

DESCRIPTION

Lead People. Grow Revenue. Own the Email Conversation.

We're looking for a results-driven Sales Manager to join our Sinch team, generate new email

customers across our SMB and Mid-Market Email segments.

You'll be responsible for driving new business and revenue growth through Sinch's leading

email solutions, including Mailgun and Mailjet.

The ideal candidate brings a strong history of success in the email space and understands

the unique challenges businesses face when selecting, implementing, and scaling email

delivery, transactional email, and email marketing solutions.

If you enjoy developing, a high-performance culture, consultative sales behaviors, and

driving consistent revenue growth in the email technology ecosystem, this is a great fit.

What You'll Do

You''ll be responsible for driving new business and revenue growth across SMB and Mid-

Market customers

Key Responsibilities

Own revenue performance against monthly, quarterly, and annual targets
Drive sales of Sinch Email solutions, including Mailgun and Mailjet, by effectively

position solutions against customer business and technical requirements• Leverage your expertise in email delivery, transactional email, email marketing,

deliverability, APIs, developer-focused solutions, and customer engagement use

cases

Be prepared to be coached through regular 1:1s, pipeline reviews, deal strategy

sessions, call coaching, and performance feedback

Establish clear expectations around sales activity, pipeline generation, opportunity

management, forecasting, and revenue attainment

Develop and execute strategies to improve pipeline generation, conversion rates,

sales velocity, average deal size, and overall productivity

Maintain accurate and predictable forecasting through disciplined pipeline and

opportunity management

You''ll be responsible for consistent execution of Sinch and Email sales

methodologies, processes, and tools

Collaborate cross-functionally with Marketing, Sales Operations, Customer Success,

Product, Solutions Engineering, and other teams to improve the customer journey

and accelerate revenue growth

What You Bring

Experience in a SaaS, technology, or high-growth environment
Strong history of working in the email technology space, with a deep understanding

of email delivery, transactional email, email marketing, deliverability, APIs, and related

customer use cases

Proven ability to consistently achieve or exceed revenue targets
Strong understanding of pipeline management, forecasting, sales methodology, and

performance management

Ability to analyze sales data and translate insights into actionable strategies
Strong consultative selling skills and the ability to navigate through complex

business and technical sales conversations

Strong communication, collaboration, and relationship-building skills
Comfortable operating in a fast-paced, data-driven environment while balancing

strategic priorities with day-to-day execution

REQUIREMENTS

A bachelor''s degree and a minimum of 4 years of related experience, including sales

SaaS experience; or an advanced degree with relevant experience; or equivalent

work experience.

Proven track record of achieving or exceeding revenue targets.• Previous experience selling email technology, email marketing, email delivery,

marketing technology, SaaS, or related solutions.

Strong understanding of the email ecosystem, including transactional email, email

APIs, email deliverability, email marketing, and customer engagement.

Strong analytical skills with the ability to use sales performance data to identify

trends, diagnose challenges, and develop strategic action plans.

Proficiency in CRM software, sales engagement platforms, forecasting tools, and

other sales technology.

Experience managing sales pipelines, forecasting revenue, and driving consistent

sales execution.

Strong understanding of consultative selling, discovery, opportunity management,

and closing methodologies.

PREFERRED REQUIREMENTS

Experience working with SMB and Mid-Market SaaS sales teams

Direct experience selling email platforms such as Mailgun, Mailjet, SendGrid,

Postmark, Klaviyo, or similar solutions

Strong knowledge of email deliverability and the technical considerations

associated with sending email at scale

Experience selling API-based or developer-focused email solutions
Experience managing high-velocity sales motions and/or a combination of

inbound and outbound sales

Experience working with recurring revenue business models and metrics
If you're a seller who understands email, thrives in consultative selling

environment and knows how to consistently deliver revenue growth, we'd love to

connect.

This role is primarily remote, but candidates must reside near one of our hub locations for

occasional collaboration: Atlanta, GA; Chicago, IL; San Antonio, TX; Denver, CO; Seattle, WA

OUR HIRING PROCESS

We are committed to ensuring a recruitment process that is fair, objective, consistent, and

inclusive. Our approach includes structured, competency-based interviews designed to

evaluate your skills, experience, and qualifications relevant to the role. At times, we may

include a data-driven assessment to enhance our hiring success and identify candidates

likely to excel.We believe in a two-way process and encourage you to ask questions throughout the

journey. If this role isn''t what you''re looking for, please explore the other opportunities

listed on our career page: https://www.sinch.com/careers/. No matter who you are, we

hope you find an exciting path forward - hopefully with us!

Benefits

STAY HEALTHY: We offer comprehensive market competitive medical, dental, and

vision plans. A variety of supplemental plans are also provided to meet your

individual needs including access to telehealth for all participants.

CARE FOR YOURSELF: Take advantage of our free virtual counselling resources

through our global Employee Assistance Program. Your mental health is as important

as your physical health.

SECURE YOUR FUTURE: Plan for your future with our Roth and Pre-tax 401(k) options

including an employer match for all participants.

TAKE A BREAK: Enjoy a generous paid time off program. We value balance and

understand that performance at work requires time to rest at home and/or

rejuvenate on vacation.

PUT FAMILY FIRST: We know that families can be built in a variety of ways; therefore,

we offer paid parental leave and family planning support.

WORK WHEREVER: Our flexible remote work offerings allow you to work wherever

you are the most productive and successful. It is what you do, not where you work,

that matters.

MAKE AN IMPACT: Support betterment in your community and beyond by taking

paid time off to support a volunteer program of your choice.

The annual starting base salary for this position is $65,000 - $82,000. Factors that may

affect starting pay within this range include geography/market, skills, education, experience,

and other qualifications. In addition to base salary, this position is eligible to participate in

the Company's commission plan, with a target commission opportunity equal to 45% of

annualized base salary, subject to the terms of the applicable commission plan.

This role will be accepting applications until August 18, 2026 at a minimum. Please note that

the application timeline may be flexible to accommodate a comprehensive candidate

evaluation process.

Skills

Analysis Skills, Application Programming Interface (API), Business Growth, Business Model, Cloud Computing, Coaching, Communication Skills, Consultative Sales, Cross-Functional, Customer Experience, Customer Relationship Management (CRM) Systems, Data Analysis, Direct Sales, Ecosystems, Email Marketing, Email Technology, Employee Assistance Plan, Engagement Marketing, Exceeded Sales Goal, Forecasting, Identify Issues, Market Segmentation, Marketing, Marketing Software, Metrics, Performance Management, Product Engineering, Psychiatry and Mental Health, Revenue Forecasting, Revenue Growth, Sales, Sales Analysis, Sales Forecasting, Sales Management, Sales Operations, Sales Pipeline, Software as a Service (SaaS), Strategic Planning, Technical Sales, Technology Sales, Telehealth, Use Cases, Website Conversion

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Sinch AB