Program Manager, Retailing and Reporting - Revenue Management

At Delta Air Lines, connection is at the heart of everything we do and guides our every action. We strive to welcome and care for all our customers during their travels with us and aim to deliver an elevated experience.

Retailing & Reporting enables optimal revenue generation by delivering a robust suite of offer, share, JV and other PRM performance reporting that enables greater speed, complexity, and scale of analyst market actions across the entities. R&R is building the future of offer and relative performance reporting in an increasingly complex revenue environment.

We are seeking a Data Program Manager to lead the design of advanced reporting solutions that enable strategic decision-making across revenue management. This role plays a key part in shaping the future of competitive offer reporting in a complex and fast-evolving airline environment.

Responsibilities include, but are not limited to

• Proven track record of working autonomously to deliver complex solutions
• Independently uncover business problems and design and develop advanced dashboards and reporting tools that convert complex data into actionable insights
• Lead initiatives to evolve competitive offer and performance reporting capabilities
• Connect competitive landscape data with KPIs such as market share through scalable analytics solutions
• Identify and provide insights to executive leadership to inform pricing and revenue strategies
• Build subject matter expertise across various data streams and dashboards
• Build and optimize workflows supporting 200+ analysts across multiple entities
• Partner cross-functionally to drive innovation in analytics and reporting
• Mentor junior analysts and promote best practices