Aftermarket Sales Manager

Barden is delighted to be supporting our Irish Engineering client, in their search for an Aftermarket Sales Manager for their facility here in Cork.

ABOUT THE ROLE

The role has a strong commercial focus, with responsibility for developing existing customer relationships and growing revenue across spare parts, service contracts, preventative maintenance and onsite services.

What You will Do

• Act as the primary point of contact for aftermarket customers, coordinating with internal teams to ensure timely resolution of customer requirements.
• Manage customer Service Level Agreements (SLAs), including costing, renewals, and ensuring contractual commitments are achieved.
• Develop and maintain strong relationships with existing customers to drive aftermarket sales growth.
• Identify opportunities to increase sales of spare parts, service contracts, preventative maintenance programmes, and onsite services.
• Prepare accurate costings and quotations, ensuring timely responses to customer requests.
• Follow up on quotations and sales opportunities to maximise conversion rates.
• Work closely with Service Engineers, Spare Parts Fulfilment Coordinators, Engineering, and Logistics teams to ensure efficient service delivery and order fulfilment.
• Conduct customer site visits as required to strengthen relationships and identify new business opportunities
• ABOUT THE PERSON:Minimum 5 years' experience in account management, aftermarket sales, technical sales, or business development.
• Experience within the pharmaceutical, life sciences, manufacturing, engineering, or automation sectors would be advantageous.
• Proven ability to grow revenue within existing customer accounts.
• Experience preparing quotations, completing costing exercises, and managing sales opportunities through to closure.
• Excellent verbal and written communication skills with strong interpersonal abilities.
• Highly organised with the ability to manage multiple priorities in a fast-paced environment.