Small Business Assistance Program Manager

Are you a community-centered leader who thrives on details, cares deeply about equity, and can comfortably run a portfolio of multi-jurisdictional programs without dropping a beat? We are looking for a Small Business Assistance Program Manager to take end-to-end ownership of our full portfolio of business support programs.

In this role, you’ll serve as the single point of accountability for all active programs—overseeing scopes, budgets, consultant staffing, funder deliverables, and outcomes across multiple jurisdictions and funding sources. You will directly mentor and lead our team of business consultants, hold the compliance calendar, and help fuel our portfolio's growth by pursuing new government and grant opportunities.

About Launch Industries LLC

Launch Industries is a Washington State social enterprise providing direct consulting, technical assistance, and contract business services to small and medium-sized businesses, government agencies, non-profits, and membership-based organizations.

We are DBE-certified, WBE-certified, and micro-certified, and are passionate about partnering with organizations who share our commitment to social responsibility and positive impact. Launch Industries operates at the nexus of the bureaucratic public sector, the mission-driven nonprofit sector, and the purpose-driven for-profit small business sector.

As an unfunded, purpose-driven consulting firm ourselves, we are committed to creating workplaces that work for everyone by supporting purpose-driven leaders and businesses in building tech-enabled, inclusive, and sustainable organizations. Our DEI Commitment - We operate with the notion that we are better together.

This principle drives our commitment to working with historically oppressed groups and unites us in building a diverse workforce that empowers black, brown, LGBTQ+, and other marginalized communities. We aim to create positive, lasting change and challenge the unconscious practices of white supremacy that exist in everyday business.

At Launch, everyone’s humanity is valued, everyone is cared for, and all identities are safe. Our team is composed of business owners, builders, and problem solvers who share a "Founder Mindset." We hire individuals who understand the value of every hour billed and who bring an entrepreneurial spirit to their work.

There’s little middle management here—just a team of resourceful, empathetic professionals who thrive in a fast-paced, impact-driven environment.

Description

Location: Remote / Hybrid (Must reside in WA, OR, ID, or CA) with periodic regional travel

Type: Full-Time (30–40 hours/week), W-2 Hourly Non-Exempt

Pay Rate: $40.00 / hour, +performance bonus

Reports To: Founder & CEO

About Launch Industries

Launch Industries operates at the intersection of the bureaucratic public sector, mission-driven nonprofits, and purpose-driven small businesses.

We are a team of business owners, builders, and problem-solvers who bring an energetic "Founder Mindset" to everything we do. We believe in building tech-enabled, inclusive organizations that work for everyone—while keeping connection, equity, and workplace joy at the center of our work.

The Role

Are you a community-centered leader who thrives on details, cares deeply about equity, and can comfortably run a portfolio of multi-jurisdictional programs without dropping a beat? We are looking for a Small Business Assistance Program Manager to take end-to-end ownership of our full portfolio of business support programs.

In this role, you’ll serve as the single point of accountability for all active programs—overseeing scopes, budgets, consultant staffing, funder deliverables, and outcomes across multiple jurisdictions and funding sources. You will directly mentor and lead our team of business consultants, hold the compliance calendar, and help fuel our portfolio's growth by pursuing new government and grant opportunities.

What You'll Do

• Lead & Support Our Team: Directly supervise, mentor, and coach our team of small business consultants. You will assign caseloads, balance capacity across programs, train staff on tools, and foster an inclusive, collaborative team culture.
• Manage Portfolio & Operations: Keep every active small business program running smoothly from launch to closeout. You'll track progress against deliverables, monitor budget-to-actual spend, ensure audit-ready records, and keep funders updated.
• Pursue Growth Opportunities: Keep an eye on government solicitation sources (federal, state, county, municipal) and foundation announcements. You will lead proposal and bid responses, write work plans, build proposal budgets, and cultivate strategic partnerships.
• Drive Quality & Equity: Review consultant documentation, facilitate cross-program learning, and ensure our small business support services remain community-rooted, culturally competent, and high-impact.
• Connect with the Community: Serve as a key liaison between leadership, consultants, funders, and community partners. Attend regional small business support meetings and represent Launch Industries in the markets we serve.

What You Bring (Qualifications)

• Leadership & Multi-Program Experience: 10+ years of leadership experience managing teams, programs, or community initiatives, including at least 2 years managing multiple programs or contracts simultaneously.
• Government Contract & Compliance Savvy: 3+ years of government contracting/grant experience. You know how to interpret solicitations, manage deliverables, track allowable costs, and prepare for audits.
• Budget Fluency: Comfortable reading budget-to-actual reports, spotting variances early, and recommending solutions.
• People & Community Focus: Proven success directly supervising staff or consultants, paired with a deep understanding of small business support networks.
• Education: Bachelor’s degree in Community Development, Public Administration, Business, or a related field (Master’s preferred).
• Tech Literacy: Proficient in (or quick to master) tools like Slack, Zoom, Calendly, Google Workspace, Harvest, and custom CRM/tracking tools.

Performance Bonus

A discretionary performance bonus is available, based on program and portfolio results. Specific targets, timing, and amounts are set with leadership on a per contract basis.

Why You’ll Love Working Here (Benefits & Perks)

We care deeply about creating a workplace that fosters growth, well-being, and work-life balance. As a full-time W-2 employee, you'll receive:

• Health Plan Reimbursement (ICHRA): Up to $300/month pre-tax reimbursement toward individual health insurance premiums.
• 24/7 Telehealth & Counseling (EAP): Completely free access to no-copay virtual medicine, mental health counseling, work-life resources, and pet telehealth options starting day one.
• Paid Time Off: Accrual-based PTO (up to 120 hours carryover), plus protected Paid Sick & Safe Leave.
• Holidays & Birthday Off: 9 paid holidays annually, plus a paid personal holiday for your birthday! Unused holiday hours can also convert to floating holidays.
• Retirement Savings: 401(k) plan through Guideline with dollar-for-dollar company matching on the first 3% you contribute, and 50% matching on the next 2%.
• Compassionate Bereavement Leave: Up to 3 weeks of leave (24 paid hours) for the loss of an immediate family member, plus up to 3 days (8 hours paid) for the loss of a companion animal.
• Paid Family & Medical Leave: Coverage through applicable state programs.
• Flexible & Remote Work: Enjoy remote options and flexible scheduling (around core hours and periodic travel needs).
• Charitable Match: Dollar-for-dollar match on eligible nonprofit donations up to $1,000 annually.
• Professional Development: Funding and support for certifications, courses, and training programs considered on a case-by-case basis.

Salary

$40 - $40 per hour