Product Manager, Supply Chain Solutions

Salary Range

$143,000 - $154,000 per year

The Manager, Product Management at Wayfair directs the strategic development and lifecycle management of specific hardware or software products, from initial conception through end-of-life. This role involves leading a comprehensive product strategy and serving as the central point of contact across design, manufacturing, quality, testing, marketing, and distribution teams.

You'll be responsible for formulating and executing long-term plans to achieve cost and profit control, promoting the adoption of new technologies and industry trends, and managing a team to ensure efficient product development and delivery. This position is critical in driving the success and innovation of Wayfair's technology product offerings.

About The Supply Chain Solutions Team

We optimize Wayfair's supply chain through innovative solutions, enabling strategic business outcomes and a seamless supplier and customer experience. We are the driving force in transforming Wayfair's supply chain into an industry-leading model of efficiency, agility, and customer-centricity.

This team focuses on large, strategic initiatives that cross many tech and ops verticals (Storefront, Supply Chain and Retail Tech, Global Supplier Technology) to define the end-to-end solutions.

Role

We are looking for a Product Manager to join our team in order to scale the world-class Manhattan WMS solution across our Fulfillment network.

The ideal candidate brings product and project management experience, structured and logical planning, excellent communication skills, fluency in quantitative metrics and analysis, and a strong track record of cross functional team leadership to the role, with a focus on successfully launching supply chain software.

We welcome applications from diverse backgrounds and experiences (e.g., corporate, professional services, consulting, operations, analytics) in eCommerce and beyond.

Due to the nature of this role you will often be on site testing & rolling out new solutions that integrate with our new Warehouse Management System. This will require you to travel to various Fulfillment Center locations across the U.S. and potentially the UK and Canada. This will equate to traveling 25% of the time.

Within this role you will be expected to travel to Boston at a minimum of quarterly for Supply Chain Solution all-hands events and to work with engineering.

What You'll Do

This individual will be part of a team focused on designing and building, and implementing our next generation fulfillment software solution.

• Work cross-functionally with a variety of teams including Ops, Tech, Industrial Engineering, and Network Management team.
• Manage processes and engagement with key cross-functional partners to define requirements for building new capabilities
• Proactively identify, communicate, and mitigate risks and roadblocks within a program
• Drive delivery of tech onsite in our FC’s working alongside partner teams
• Partner with vendors to identify the best solutions for build vs buy from a software perspective.
• Create a clear strategy for the software capabilities we want to maintain in-house vs. what we should outsource to vendors.
• Define a long-term roadmap for the space working alongside our tech partners and stakeholders.
• Communicate regularly with cross functional partners to understand business trends and new ways to build new capabilities

What You'll Need

• Bachelor's degree in Business, STEM, or related field, and/or equivalent supply chain operations experience
• 5+ years of professional experience in supply chain, program management, and/or product management
• Strong project management, organizational, and structured thinking skills
• Demonstrated ability to manage multiple, competing priorities with a high level of attention to detail
• Ability to drive results at both a detailed and strategic level
• Proven track record of working effectively in cross-functional environments
• Strong problem-solving and analytical skills, with the ability to translate data into actionable insights
• Excellent written and verbal communication skills, with demonstrated senior-level presence
• Product management experience or capabilities preferred
• Experience working in a physical operations environment preferred
• SQL experience a plus
• Entrepreneurial mindset with the ability to adapt quickly in a fast-paced, evolving environment
• Self-starter with the ability to hit the ground running

Assistance For Individuals With Disabilities

Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations.

If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.

Need Technical Assistance?

For more information about applying for a career at wayfair, visit our FAQ page here.

About Wayfair Inc.

Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career.

If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all.

Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.