Agile Delivery Manager (ADM)

Dawn InfoTek Inc. is a professional IT consulting team that partners with major financial institutions, investment firms and government sectors. We have been dedicated to delivering cutting-edge consulting services and recruiting all levels of IT positions for our clients.

We are currently seeking competent individuals to fulfill the role of Agile Delivery Manager (ADM) to join our dynamic team for our client, one of the major banks.

Two openings: one FTE and one contract ( 12 months renewable)

Role type: Hybrid (2 to 3 days in office required)

Agile Project Management

• Tracking projects through each phase of project lifecycle
• Work with all the dependent teams and prepare execution plan
• Working with various teams to achieve end-to-end project delivery
• Ensure milestones are met and project has gone through all approval gates
• Document project status & assist team in maintaining information repositories
• Maintain project risk tracker and communicate project risks to management
• Prepare work back schedules, roadmap and capacity planning at a project level
• Ensure a balance between team capacity and workload is kept in order to achieve a successful project delivery
• Support app releases & rollout related activities

Communication & Collaboration: Stakeholder Management

• Keep all stakeholders up to date on project status and roadblocks
• Ability to set expectations with all stakeholders, execute and communicate accordingly
• Identification of risks and issues that require DF leadership attention
• Ability to articulate and clearly communicate complex problems and Solutions in a simple and logical manner following stakeholder field of expertise
• Ability to work effectively with engineering Sr Managers when needed to remediate risk around project delivery.

-Engage stakeholders (e.g. risk, legal, audit) as needed for consultation throughout the course of the project.

Communication & Collaboration: Scrum Master

• Contribute to the productivity and happiness of the scrum team

-Supporting project team members in challenging situations (resource / release challenges, cross-team communication)

• Introduce agile engineering best practices
• Scheduling ad-hoc meetings to solve for disagreements or ambiguities in order to reduce risk of jeopardizing milestones and or artifacts
• Ease conversations and promote constructive attitude
• Facilitate and ensure healthy communication between project team members
• Scheduling and chairing scrum ceremonies.
• Accountable for conducting regular retros and addressing team’s feedback
• Monitor scrum team progress by preparing reports/charts
• Understanding team strengths and weaknesses in order to improve each phase of the project lifecycle

Candidate Requirements/Must Have Skills

1. 6+ years of experience as a Delivery/Scrum/Project Manager

2. 5+ years' experience in managing and delivering complex IT software projects

3. 3+ years’ experience with Agile methodology while delivering IT projects

4. 3+ years of experience with Digital platforms.

5. 3+ years’ experience with Clarity, Service Now, Confluence and Jira are required.

Nice-To-Have Skills

1. Financial Industry experience/banking systems knowledge Highly Preferred

2. Previous Experience with Digital Banking - such as digital channels, mobile apps, webs.

3. Ideally has Certified Scrum master certification (CSM / PSM)

Soft Skills Required

• Excellent verbal and written communication skills, with ability to communicate on a broad spectrum (from deep technical discussions to high level executive vision)
• Excellent organizational skills and the ability to manage multiple complex initiatives
• Flexible – not being too hard on the team
• Negotiation Skills
• Problem Solving and Analytical skills

Education

Bachelor's degree in a technical field

Ideally has Certified Scrum master certification (CSM / PSM)