BA cum Scrum Master

Key

Responsibilities

Business Analysis & Requirements Leadership (Primary – 80%)

Requirements

Elicitation & Management

• Lead requirement gathering sessions with business users, government

officers, and vendors.

• Translate business needs into clear functional and non-functional

requirements.

• Produce high-quality artifacts (BRD, FRD, user stories, process

flows, data mappings, interface specs).

• Ensure requirements traceability from business needs to

implementation and testing.

• Manage requirement changes within governance and change control

processes.

Stakeholder

Management

• Engage senior and demanding stakeholders confidently and

professionally.

• Facilitate requirement workshops and resolve conflicting

priorities.

• Act as the bridge between business users, technical teams, system

integrators, and project management.

• Ensure business alignment before development starts to reduce

rework and ambiguity.

Solution

& Delivery Alignment

• Work closely with architects, developers, and integration teams to

validate feasibility.

• Review design proposals to ensure alignment with approved

requirements.

• Support SIT/UAT planning, test case validation, and defect

triaging.

• Ensure operational readiness and cutover documentation are aligned

with business expectations.

Governance

& Documentation

• Ensure compliance with Singapore Government SDLC, audit, and

reporting standards.

• Maintain structured documentation repository and requirement

baselines.

• Support audit queries, project reporting, and governance

checkpoints.

2. Scrum

Master & Agile Facilitation (Secondary – 20%)

Agile

Execution

• Facilitate key Scrum ceremonies (Sprint Planning, Daily Stand-ups,

Reviews, Retrospectives).

• Ensure backlog readiness and clarity before sprint commitment.
• Promote estimation discipline and sprint predictability.

Impediment

& Delivery Support

• Identify delivery blockers and work with stakeholders to resolve

them.

• Monitor sprint progress and highlight risks early.
• Support integration milestones, SIT/UAT readiness, and release

planning.

Continuous

Improvement

• Identify inefficiencies in delivery and recommend practical

improvements.

• Promote accountability and structured Agile practices aligned with

governance requirements.

Mandatory

Experience & Skills

Core

Requirements (Strict)

• Singapore Citizen
• Minimum 5–8 years of overall IT delivery experience
• Minimum 3+ years of Business Analyst experience in large-scale IT

systems

• Minimum 2 years exposure to Agile / Scrum environments
• Strong understanding of both Agile and traditional SDLC (Waterfall

/ Hybrid)

• Proven experience handling complex system integrations and

multi-vendor environments

• Demonstrated ability to operate under tight timelines and delivery

pressure

• Strong analytical, documentation, and stakeholder engagement skills

Must-Have

Experience

• Experience in Singapore Government / Public Sector IT projects
• Experience in mission-critical or 24/7 systems
• Experience working with system integrators and multiple vendors
• Hands-on experience with Agile tools (Jira, Confluence, Azure

DevOps, or equivalent)

• Experience supporting SIT/UAT and production rollout activities

Work

Environment & Expectations

• Able to manage demanding stakeholders and strong personalities

professionally

• Comfortable operating within structured governance and audit-heavy

environments

• Willing to work overtime (including after-hours or weekends) when

project demands require

• Able to adapt quickly to scope changes and shifting priorities
• Resilient, structured, and delivery-focused mindset

Certifications

(Strong Advantage)

• CBAP, CCBA, or equivalent Business Analysis certifications
• Certified ScrumMaster (CSM) or PSM
• SAFe or Agile-related certifications are advantageous