Operations Manager - Manchester

Our Manchester Transport branch is seeking an experienced Operations Manager.

Do you have a positive attitude, the desire to learn and the drive to succeed?

Pay: Up to £40,000 per annum, depending on experience

Hours: 40 hours per week

This is a great opportunity for someone with a high level of integrity to develop within Loomis UK - one of the market leaders in our industry.

Who are we?

Loomis UK has a strong national presence and is part of the Loomis Group – a worldwide leader in the security sector. We provide secure, end-to-end solutions for the distribution, handling, and storage of cash and valuables for banks, retailers, and other businesses.

From intelligent safes and cash-in-transit services to cash processing and ATM replenishment, we play a vital role in supporting the everyday flow of money in society.

The role

As the Operations Manager you will be responsible for the efficient and safe day-to-day running of your branch. You will ensure operational KPIs are met whilst striving to achieve the branch and company financial targets driving our SLAs.

You will work closely with both the Regional Manager and Shift Managers to develop and deliver operational plans, ensuring continued high level customer service to your local area.

Our employee’s safety is paramount so you will need to work alongside your colleagues in Risk, Health and Safety and Compliance whilst supporting your Shift Managers through coaching and mentoring.

At all times you will act as an ambassador for our business, championing our values and 'customer first' approach.

The values of our organisation - People, Service, Integrity - are fundamental to shaping our culture and the way we manage our business.

We don’t expect our employees to come to us ready made for the role; we will provide you with full training as well as continued development throughout your career with us.

Please click here to see the full job description/person specification.

About you

This is a vital role within the branch network and requires skills and expertise in several areas. Above all, you will need to be a great team worker with a high degree of resilience. You will need to engage with our employees and support them as they take on our day-to-day challenges.

You will also need to be a confident communicator, have a high level of integrity and attention to detail, as well as the ability to work in our branch network partnering with other departments as required.

We also have some specific security criteria that you will need to meet:

• You must be able to pass criminal record, personal credit and ID checks
• You must have verifiable 10-year employment/unemployment/educational history

In return we offer the following

• 25 days annual leave per year (plus bank holidays)
• Life Assurance
• Employee Assistance Programme (EAP)
• A safe and supportive culture
• MyRewards – over 3000 discounts for everyday life
• Pension scheme
• Cycle to Work scheme
• Progression opportunities

If customer service is at the heart of what you do and you want to join an organisation where you can grow and develop your own career, then apply today with your CV including a full job history.

We look forward to receiving your application.

We are committed to building a diverse and inclusive workplace and welcome applications from all suitably qualified candidates. We particularly welcome applications from women, who are currently underrepresented in this area. All appointments will be made on merit.