Product Delivery Manager

Job Title: Product Delivery Manager

Location: Manchester City Centre

Salary: Competitive, plus benefits

Reports to: IT Director

The Role

Most technology roles ask you to join something already built and keep it running. This one is different. We're building a platform that will power the next chapter of our growth - we call it OneGC. It's the technology engine behind how our lawyers work, how they collaborate, how clients experience us, and how we scale. We've started, and need the right people to help us build.

The Product Delivery Manager sits at the centre of the delivery team.

You're the connective tissue between the platform vision and the team that builds it. You take direction from the firm on what we're building and why - then you help make it happen. Structured, sequenced, honest about risk, and always moving forward.

This isn't pure project management. We're building a product, so you need to think in roadmaps and outcomes, and in terms of continual, incremental delivery rather than the stop-start of project-based working. But you also need to keep delivery honest, calling out drift, managing scope, and creating the conditions for a team to do its best work.

You'll be working within a newly created technology function where you can help shape what that looks like.

We are looking for someone who has done this before in a fast-moving environment. You're comfortable translating a vision into a plan, and a plan into working software. You hold people to account without creating friction.

The ideal candidate will be resilient, commercially driven, and champion our culture and values being Compassionomics, Laser-like Focus, Humour, and being Boundaryless.

Responsibilities

• Own and manage the end-to-end delivery of technology products
• Chair and facilitate delivery standups, sprint reviews ensuring they are purposeful and time-efficient
• Develop, maintain, and communicate delivery plans that are realistic, transparent, and understood by all stakeholders
• Proactively identify, escalate, and resolve blockers and risks before they affect delivery
• Produce concise, accurate delivery reports and status updates for the IT Director and senior leadership
• Work with the technology team to translate the OneGC platform vision into a prioritised, sequenced delivery roadmap
• Contribute to the development of technology governance frameworks, starting with OneGC delivery governance
• Ensure delivery practices are consistent, documented, and continuously improved
• Champion and coach Agile ways of working across gunnercooke, helping the firm shift towards Agile, product-centric delivery as the technology function builds out

The Person

Experience

• Proven delivery track record in complex technology environments
• A product mindset you think in outcomes, not just outputs
• Familiarity with Azure DevOps, Jira, Confluence, or equivalent delivery tooling
• Strong stakeholder skills you can hold a difficult conversation and come out with a better result
• Experience line managing or mentoring others
• Comfortable with Agile and hybrid delivery approaches, including leading hybrid teams that blend in-house and supplier resources
• Active use of AI tools as part of your working practice
• Legal or professional services experience is a genuine advantage (not essential).

Skills and Abilities

• Clear and concise written and spoken communication skills.
• Excellent listening skills with a proactive, problem-solving approach.
• Client service oriented. Reliable, keeps commitments, pro-active.
• Great attention to detail.
• Outstanding organisational and interpersonal skills and thrives on meeting exacting deadlines and delivering exceptional service to internal clients.
• A calm, professional, welcoming approach with the ability to work under pressure.
• Ability to plan and control activities to meet objectives.
• Be able to maintain a positive and cheerful demeanour to building excellent working relationships with a wide variety of colleagues and partners.
• Be very people oriented – want to be helpful and sort things out for people.
• Thrive on spinning many plates with a cool head and to empathise with those you are spinning them for.
• Be a good team player demonstrating loyalty and commitment to the firm and your team.

About us

gunnercooke is a Top 75 law firm recognised for over 90 industry awards. Launched in 2010, the firm has rapidly grown to over 500 lawyers across 15 global offices in the UK, US, Germany and Austria. Our breadth of expertise covers some of the most interesting and important emerging disciplines, from ESG and charity law, to blockchain and competition.

Collaboration is at the forefront of our award-winning culture and is what sets our firm apart from the rest. gunnercooke operates as a fee share model meaning our professionals join as self-employed advisors, free to design and develop the practice they’ve always wanted.

Our purpose is simple; to deliver a positive impact for our clients, provide a better life for our people and to leave a better world than we found. Our charitable arm, the gunnercooke foundation, enables us to directly engage with communities on social issues and to help charitable organisations grow.

gcTrust is the firm’s dedicated support team comprising specialists in finance, IT, marketing, compliance, recruitment, and partner and offices services. Our role is helping partners to set up, run, and scale up their practices, so they can focus on providing quality service to their clients.

For more information about gunnercooke please visit www.gunnercooke.com