Senior Delivery Manager

Job Overview

Seeking a results-driven Delivery Manager with strong experience for Fixed-Fee programs and leading cross-functional product delivery teams, stakeholder management, risk identification and mitigation, Global Delivery Model and integrated product roadmap execution.

You will own multiple delivery pods in the Account domain for a wealth management / investment client, ensuring predictable delivery, engineering excellence, and measurable outcomes across distributed teams in US, Canada, Mexico, and India.

Must Haves

• 6+ years experience as a Program Manager / Delivery Manager
• Proven experience delivering complex programs under cross-functional global product delivery teams models with strong governance and change control, 50-150 people
• Strong expertise in SAFe / Agile delivery, process maturity, and predictability improvement at scale.
• Excellent stakeholder management, executive communication, and cross-functional leadership.
• Strong Risk and crisis management capabilities with structured RAID practices.
• Solid understanding of SDLC, CI/CD, engineering quality practices, and delivery metrics.

Nice To Haves

• Consulting/outsourcing background; financial services/wealth management.
• Experience leading AI adoption initiatives in engineering or delivery environments (enablement, governance, value measurement, scaling).
• Fixed-Fee delivery/Outcome Based Delivery experience.

Key Responsibilities

Fixed-Fee Delivery Ownership & Governance

• Own end-to-end delivery under global product delivery constructs (product roadmap, milestones, acceptance, change control, and forecasting).
• Establish delivery baselines: DoR/DoD, PI objectives, release plan, and governance cadence.
• Maintain strong RAID, dependency tracking, and decision logs with clear escalation triggers.

Stakeholder Management & Executive Communication

• Build trusted partnerships across Product, Engineering, Architecture, UX, Compliance, and Ops.
• Run structured forums: Steering Committee, PI checkpoints, roadmap reviews, release readiness.
• Communicate concise exec updates: delivery status, risks, trade-offs, and decisions needed.

Risk, Issue & Escalation Management

• Proactively identify risks across scope, dependencies, quality, compliance, performance, capacity, and delivery timelines.
• Drive mitigation plans, owners, due dates, and escalation paths; lead recovery actions when needed.

SAFe / Agile Delivery Leadership & Process Maturity

• Lead PI Planning and sprint execution; drive predictable delivery, flow, and quality.
• Improve maturity via measurable outcomes: say/do, spillover, throughput/cycle time, defect leakage, release predictability.
• Institutionalize standards for estimation, capacity planning, and dependency management.

Integrated Product Roadmap Execution

• Partner with Product and Architecture to maintain an integrated roadmap (outcomes ? epics/features/enablers ? delivery plan).
• Ensure sequencing and readiness across cross-team dependencies and technical feasibility.

Engineering Excellence & Quality Enablement

• Define and track KPIs for CI/CD health, automation, code quality, security findings, and NFR adherence.
• Enforce clean delivery standards: architecture compliance, quality gates, and release readiness.
• Drive continuous improvement to reduce waste and improve speed-to-value.

Global Team Formation & Leadership

• Build/scale distributed teams aligned to domain and tech needs; implement an effective global operating model (cadence, handoffs, collaboration norms).
• Coach team leads, set performance expectations, and develop high-performing teams.