Booking Coordinator

Position: Booking OfficerLocation: Absolute Interpreting and Translations Ltd, office-based, Monday to Friday, 9am-6pm

Responsibilities

• Manage client and contractor booking enquiries and job allocations in a fast-paced office setting.·        Respond promptly to telephone calls, emails, and portal requests, facilitating bookings and assigning tasks to interpreters.·        Ensure efficient workflow and meet daily targets by prioritising job allocation effectively.·        Allocate a minimum of 150-180 bookings to contractors each day.

Qualifications and Skills Required

• Demonstrated professional demeanour, particularly in high-pressure situations.·        Exceptional short and long-term memory to retain crucial booking details and client information.·        Strong attention to detail, maintaining focus on daily tasks throughout the day.·        Honesty, punctuality, and a strong sense of responsibility for all assigned tasks.·        Proactive approach to resolving booking issues, including finding solutions and collaborating with linguists for optimal job assignments.·        Adherence to company procedures and policies at all times.·        Proficient typing skills, with basic knowledge of MS Outlook and database usage.·        Outstanding interpersonal, written, and verbal communication skills.·        Ability to provide two references from previous employers.·        Strong problem-solving abilities, ensuring customer satisfaction through innovative solutions.·        Effective multitasking skills, adapting to the daily challenges and responsibilities of the role.
• Besides Qualifications/Skills, candidates must be used to working in a fast paced and target driven environment and working under real pressure of meeting daily targets.

Benefits

Joining Absolute Interpreting and Translations Ltd offers a range of benefits and opportunities:·        Collaborate with a supportive and diverse team in a welcoming international environment.·        Enjoy a fulfilling role that rewards hard work and dedication.·        Thrive in an environment that presents daily challenges, fostering personal and professional growth.·        Gain valuable experience that enhances your CV and enriches your personal development journey.·        Opportunity to progress within the business We are seeking a committed individual with a positive attitude, ready to contribute to our team's success.

If you are prepared to work hard and grow with us, we welcome your application.