Business Analyst

About us

Amach is an industry-leading technology driven company with headquarters located in Dublin and remote teams in UK and Europe.

Our blended teams of local and nearshore talent are optimised to deliver high quality and collaborative solutions.

Founded in 2013, Amach was created to solve a specific problem in aviation: too much complexity, too little usable intelligence. We help airlines modernise their operating model using cloud, data and Al-delivered by teams with deep aviation domain expertise.

Our goal is to maximize airlines' operational efficiency by optimizing resource use, reduce costs and increase customer experience and satisfaction.

We are seeking a Business Analyst to be embedded with our customer, a leading aviation operator based in Dublin, where you will serve as a critical bridge between their technical teams (data engineers and developers) and non-technical stakeholders (operations managers, ground staff, and executives). In this collaborative role, you will lead requirements gathering and documentation, run workshops to translate complex technical concepts into business language, manage traceability across project lifecycles, and drive prioritisation of data initiatives tied to measurable outcomes.

You will combine structured business analysis techniques with practical project delivery awareness to ensure data solutions directly address real operational challenges in the aviation sector.

Please note: this role operates on a hybrid model, with 3 days per week in our customer's Dublin office.

Required Experience

• Proven experience running workshops and writing clear requirements documentation for technical and non-technical audiences
• Practical fluency with SQL and BI tools such as Power BI or Tableau
• Strong grasp of structured business analysis techniques including process mapping, gap analysis and user story creation
• Experience with Agile and/or Waterfall project delivery methodologies, including managing prioritisation and RAID logs
• Ability to work collaboratively and embed effectively with customer teams in a hybrid arrangement (3 days per week on-site in Dublin)
• Key responsibilities & duties include:
• Facilitate workshops and stakeholder sessions with the customer's teams to gather, clarify and validate requirements across technical and non-technical audiences
• Document requirements with full traceability, using structured BA techniques including process mapping, gap analysis and user stories to support the customer's data and AI initiatives
• Translate between the customer's technical teams and business stakeholders, ensuring clear communication of expectations, constraints and project status throughout delivery cycles
• Work with SQL, BI tools (Power BI and Tableau) and the customer's structured and unstructured datasets to validate data quality, define data models and help turn raw numbers into actionable business decisions
• Lead prioritisation exercises and maintain RAID logs to keep the customer's data initiatives on track and aligned with business outcomes
• Challenge data lineage and technical assumptions with enough analytical depth to ask the right questions and spot gaps before they cascade into operational problems
• Collaborate closely with the customer's teams to identify where disruptions in flight scheduling, turnaround times, baggage handling, crew rostering or gate allocation create real business friction that data solutions can address
• Desirable Experience:

Working knowledge of airline and airport operations, including flight scheduling, turnaround times, baggage handling, crew rostering and gate allocationFamiliarity with aviation regulatory and compliance frameworks such as EASA, IATA standards, safety reporting (SMS) or data protection requirements (GDPR for passenger data)Experience working in or with the aviation sector What’s in it for you: An opportunity to join a fast-growing company  Options for career advancement Learning and development opportunities Flexible working environmentCompetitive salaries based on experience

Equal Opportunity Employer

Amach is an equal opportunity employer and makes employment decisions on the basis of merit. We celebrate diversity and are committed to creating an inclusive environment for all employees. This job description is intended to convey essential responsibilities and qualifications for this role, but it is not an exhaustive list of tasks that an employee may be required to perform.

If you are passionate about driving customer success, advising on strategic solutions, and contributing to product innovation, we would love to hear from you!

Not for you?

Check out all of our open positions in our careers page and follow us on LinkedIn for future opportunities.P.S. Share this with friends and co-workers! Don't be afraid they'll steal it from you, if you're amazing and smart we'll find a role for you. We are growing fast and we are always looking for talented people.

At Amach, we strive to be an inclusive community of open-minded individuals with different backgrounds and we are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. We strongly believe that a diversity of experience and background is essential to create a fulfilling environment and better solutions for our people and our customers.

All Amach employees and contractors are expected to honour this policy and act to ensure that every individual is respected in the workplace. Your personal dataAmach will process your personal information in accordance with the EU's General Data Protection Regulation (GDPR). We will comply with data protection law and principles, which means that your data will be:

• Used lawfully, fairly and in a transparent way
• Collected only for valid purposes and not used in any way that is incompatible with those purposes
• Relevant to the purposes we have told you about and limited only to those purposes
• Accurate and kept up to date
• Kept only as long as necessary for the purposes we have told you about
• Kept securely
• If you would like to contact us about your data, please use the following address: info@amach.com