Senior Business Analyst

Job Title: Senior Business AnalystDuration: 6 monthsInside IR35This is a contract opportunity for someone who has strong Business Analysis experience within General Insurance or Financial Services and can quickly establish themselves as a trusted partner to business and technology stakeholders.

You will be comfortable leading requirements-gathering workshops, translating business needs into clear technical requirements, and managing change initiatives from inception through to delivery.

This role would suit a proactive and solutions-focused Business Analyst who thrives in a fast-paced environment, can manage multiple priorities simultaneously, and is confident working across business, technology, and third-party vendors.

The successful contractor will have excellent stakeholder management skills and be able to navigate complex regulatory and governance environments while ensuring high-quality business outcomes and successful project delivery.

Key Responsibilities

• Lead and facilitate business requirement workshops with stakeholders across the organisation.
• Elicit, analyse, document, and validate business requirements, securing stakeholder sign-off where required.
• Translate business requirements into functional and technical specifications for development and testing teams.
• Work closely with third-party IT partners to ensure requirements are accurately understood and delivered.
• Support development and testing teams throughout the project lifecycle, providing clarification and business context as required.
• Collaborate with key business support functions including Compliance, Legal, Risk, Data Protection, and other governance teams.
• Identify, manage, and escalate project risks, issues, and dependencies to ensure successful delivery outcomes.
• Take ownership of change requests and manage the end-to-end change lifecycle from initiation through to implementation.
• Support solution design activities, ensuring proposed solutions align with business objectives and customer outcomes.
• Produce and maintain high-quality business analysis documentation, including requirements, process maps, impact assessments, and change artefacts.
• Facilitate effective communication between business stakeholders, technology teams, and external partners.
• Ensure all activities comply with internal governance, regulatory standards, and agreed delivery frameworks.
• Skills and Experience
• Proven experience working as a Business Analyst within General Insurance, Financial Services, or a similarly regulated environment.
• Demonstrable experience delivering business change initiatives and transformation projects.
• Strong requirements gathering, analysis, process mapping, and solution design experience.
• Experience translating business requirements into technical specifications and supporting development teams through delivery.
• Knowledge of EDI systems and processes would be highly advantageous.
• Strong stakeholder management experience across business, technology, governance functions, and third-party suppliers.
• Experience working with Compliance, Risk, Legal, Finance, and operational teams.
• Excellent communication, facilitation, presentation, and interpersonal skills.
• Strong decision-making, prioritisation, and problem-solving capabilities.
• Ability to manage multiple workstreams and deadlines within a fast-paced environment.
• Highly organised with strong attention to detail and ownership of deliverables.
• Ability to work independently while collaborating effectively across cross-functional teams.
• Experience supporting both Agile and Waterfall delivery environments would be beneficial.
• Please ensure that you attach an up-to-date CV to your application.
• We're inclusive and welcome everyone – we want applications from all backgrounds and experiences.
• Excited but not sure you tick every box?
• Even if you don't, we would still encourage you to apply.
• We flex locations, hours and working patterns to suit our customers, business, and you.
• Most of our people are smart working – spending at least 50% of their time in our offices every week, combining the benefits of flexibility with time together with colleagues.
• We’d love you to apply online.
• If you need a different way to apply, or have questions, please contact me at Katyayani.pathak@aviva.com