Logistics & Documentation Coordinator

Position Overview

Our client a leading company in the frozen food industry is seeking a highly organized and detail-oriented Logistics & Documentation Coordinator to manage end-to-end logistics operations and ensure the timely flow of import export and local distribution activities.

This role requires hands-on experience in temperature-controlled logistics strong coordination skills with internal and external stakeholders and excellent knowledge of all shipping customs and regulatory documentation.

Key Responsibilities

Coordination

• Coordinate daily inbound and outbound shipments (import/export) of frozen and perishable goods.
• Manage and track shipment schedules delivery timelines and container allocations.
• Liaise with freight forwarders shipping lines carriers and transport partners.
• Monitor cold-chain compliance during transit.
• Optimize logistics flows to minimize cost and improve delivery performance.
• Track ETA/ETD updates and communicate changes to stakeholders.
• Manage last-mile distribution within UAE/GCC.
• Support warehouse operations by coordinating stock arrivals unloading and storage.

& Compliance

• Prepare review and verify all shipping and customs documentation.
• Ensure documentation accuracy and compliance with UAE/GCC regulations.
• Coordinate with authorities for approvals inspections and clearance.
• Maintain updated records of shipments and regulatory documents.
• Ensure documents align with frozen food import requirements.

& Communication

• Act as the main contact between suppliers internal teams logistics partners and customs agents.
• Coordinate with procurement and sales teams on shipment plans.
• Communicate shipment status and challenges to management.
• Manage claims for damaged or temperature-compromised goods.
• Coordinate between logistics warehouse and finance on costs and invoicing.

& Administration

• Maintain accurate logs of shipping activities and KPIs.
• Prepare reports on shipment status and logistics performance.
• Support audits with complete documentation records.

Qualifications & Experience

Experience

• 2 4 years in logistics coordination preferably in frozen food FMCG or temperature-controlled industries.
• Experience with import/export operations and customs clearance.
• Familiarity with cold-chain logistics.

Skills

• Strong understanding of international shipping processes.
• Knowledge of UAE/GCC customs regulations.
• Experience coordinating with shipping lines and freight forwarders.
• Proficient in MS Office and ERP systems.
• Ability to review shipping documents accurately.

Skills

• Attention to detail and accuracy.
• Strong communication and coordination skills.
• Ability to manage multiple priorities under pressure.
• Problem-solving mindset.
• Team-oriented and proactive.

Key Competencies

• Logistics Coordination & Operations
• Shipment Scheduling & Tracking
• Import/Export Documentation
• Customs Compliance
• Cold-Chain Handling
• Stakeholder Management
• Reporting & Accuracy
• Problem Solving & Optimization

Key Skills

Shipping & Receiving,Inventory Control,Data Entry,AS400,Transportation Management Systems,EDI,Microsoft Outlook,Warehouse Experience,Office Experience,Dispatching,Microsoft Excel,Logistics

Employment Type : Full Time

Experience: years

Vacancy: 1